FirstService in the news

"The appeal of sustainable and wellness-focused living remains strong, with residents gravitating toward properties that offer energy-efficient systems, fitness-friendly layouts and spaces that support well-being.”

"We help clients reduce operational costs through energy audits, preventive maintenance, and vendor negotiations. Simultaneously, we guide long-term financial planning to ensure communities are equipped to handle volatility without compromising service or amenity quality. It’s about achieving sustainability both environmentally and financially. These efforts strengthen resilience and demonstrate to insurers a commitment to minimizing risk, which translates into lower insurance costs for policyholders."

"When it comes to condo safety, this bill gives owners much needed breathing room. The immediate impact is that condo associations now have much more flexibility and uniformity when it comes to reserve requirements. Instead of being required to fully fund reserves right away, they can now prioritize urgent repairs first—especially those flagged during inspections."

“We believe that building a strong, engaged team is fundamental to our success. We work hard to ensure we’re seen as a dynamic environment where diverse talent can thrive, develop, and stay with us for the long run”.

“Emergencies don’t always happen during regular business hours, which is exactly why we pioneered a resident care solution that is available to our residents 24 hours a day, 365 days a year. We have a dedicated team handling over 1.2 million inquiries a year, with most resident inquiries resolved at the first call. Our ability to respond with immediacy to resident questions and service requests across multiple channels is a differentiator in today’s world. This will only continue to be ever more important.”

“First, the distance from the electrical panel to where the charger will be located tends to be much shorter in a single-family home, so the installation costs are much lower. Second, the operation cost is lower in a single-family home because the charger’s electricity usage does not need to be separately accounted for. For multi-unit homeowners, a service provider needs to read each charger’s usage and bill individual owners.”

“There is no more emotional business than serving people right where they live. If I think back to what our single greatest success was, it was creating that (FirstCall) as a starting point.”