About FirstService Residential

Corporate
Why FirstService Residential

When leading your community on a path to change, every decision is important. With competing priorities, juggling it all can seem complex. But it doesn’t have to be.

FirstService Residential is simplifying property management. We partner with boards, owners, and developers in an effort to enhance the value of every property and the life of every resident. Our team of local professionals offers the expertise and solutions to anticipate needs and respond – for every property type. With our professional scale, we can provide solutions that are designed to help make your budget go further. And our service-first philosophy means we don’t stop until what’s complicated becomes uncomplicated. To make life, simplified.

Life, simplified.

Our Solutions

Our team specializes in creating innovative solutions designed to enhance resident lifestyle, mitigate risk, and optimize the financial health of the association.

Customer Care Center
Our customer care team is available 24/7 to help you with emergency requests and community-specific inquiries.
FirstService Financial
Our team of experts in banking, lending, and insurance services is here to optimize the financial health of your community.
FirstService Energy
Customized energy-smart solutions to boost efficiency, reduce carbon emissions and energy consumption in your community, and lessen environmental impact.
FirstService Residential Connect
Intuitive communication portal that simplifies community operations.
Residential Support Services
Local, specialized experts available via email to resolve the day-to-day challenges in communities.
Community Support Services
Provides administrative support to property managers to facilitate property visits and support board members.
Homeowner Digital Assistant (HODA)
24/7 text-based, AI-powered communication tool providing timely response to resident inquiries, integrated with FirstService Residential Connect.
FirstService Residential Hospitality Program
Elevated front desk and concierge training program to staff your community with service-minded leaders.
FirstService Residential Community Solutions Team
Our team of service professionals is committed to enhancing your community’s lifestyle programming through customized amenity solutions such as food and beverage, technology, security, cable programs, and quality assurance.