Hear expert insights into today's property management technology
On the latest episode of the CanadianSME Small Business Podcast, hosted by Kripa Anand, CIO Jeff Hahn joins to discuss how technology and AI are reshaping residential property management to deliver smarter, more seamless customer experiences.With decades of IT leadership, Jeff shares how his team is driving innovation through digital transformation and AI-powered solutions.
Key Highlights:
- Life. Simplified. at scale: How FirstService Residential designs digital experiences that simplify life for residents and boards.
- HODA® AI Assistant: How this proprietary AI solution delivers 24/7 support while enabling property managers to focus on strategy.
- People-first tech leadership: Lessons Jeff has learned about driving adoption and building trust in digital transformation.
- Future of property management: Jeff’s vision for scaling impact with AI and smart tech across North America.