Full-Service High-Rise and Strata Property Management Services

Dramatic architecture, panoramic views, proximity to work, entertainment and cultural centers, resort-style amenities, customized social activities...these are just a few of the qualities that attract homeowners to the growing number of high-rise and strata buildings located throughout the U.S. and Canada.  

Providing the tailored services these properties need to run smoothly and operate efficiently requires in-depth knowledge and experience in vertical living, as well as specialized programs tailored to this unique sector – and that’s just what FirstService Residential offers.  We have a successful track record in managing thousands of high-rise buildings and communities throughout North America, streamlining their operations, enhancing curb appeal, maximizing property values and creating the best possible lifestyle for residents.  

Local Experts Deliver Tailored Services for your High- Rise Building

We begin by putting the right people in place – local experts with the best high-rise experience, training and customer service skills to help your association achieve its goals. Team members tailor our full-service property management services to your building’s needs, while maintaining its distinctive identity. And behind the scenes, we implement our proven maintenance programs to increase the lifespan and cost-efficiency of your building’s systems and equipment.  And every FirstService Residential team member strives to make a difference, every day, by providing a level of personalized service that exceeds the expectations of every Board member and resident we serve.

We offer a wide variety of high-rise property management services, including:

  • Maintaining common areas
  • Performing frequent property inspections and implementing a work order system with smart phones and tablet technologies
  • Coordinating all routine maintenance and repair  
  • Training, development and supervision of on-site personnel
  • Preparing bid specifications
  • Monitoring vendors and contractor performance
  • Enforcing CC&Rs and Rules & Regulations
  • Obtaining insurance and overseeing claims processing
  • Custom Emergency and Asset Manuals
  • Community website tools
  • Package tracking for deliveries
  • Visitor management systems
  • Valet services
  • Amenity management and reservation systems

Our managed high-rise and strata communities also benefit from our unique value-added services, including specialized banking and insurance services, financial and accounting management, cutting-edge technology and cost containment strategies and a 24/7 Customer Care Center to provide immediate community information by telephone.   

Learn more about how FirstService Residential’s tailored services can enhance your building and lifestyle.