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Residents, board members and management team come together to celebrate a shared vision for exceptional service
ALINA Residences celebrates its inclusion
on the inaugural Forbes VERIFIED Luxury Residences list
BOCA RATON, Fla., Oct. 30 – A new plaque at ALINA Residences represents much more than a designation. It reflects an ongoing commitment to how residents experience the community every day.
Residents recently joined board members and the FirstService Residential management team for a presentation of the building’s VERIFIED™ Luxury Residences plaque from Forbes Travel Guide and to celebrate the people and service culture behind the recognition.
Situated in the heart of downtown Boca Raton, steps from Mizner Park, ALINA Residences is located within one of South Florida’s most sought-after neighborhoods, offering residents proximity to culture, dining, retail, and the ocean.
"Receiving the plaque and having residents there to celebrate with us made the recognition especially meaningful. But the designation also represents a responsibility. Our focus is on making these standards part of how we operate every day, from how we anticipate resident needs to how consistently, and thoughtfully we deliver service. That is the work behind the recognition, and it continues."
German Cabieses, general manager of ALINA Residences
That commitment is shared by the community’s board, which has described maintaining an exceptional standard of living for residents as a priority and views the VERIFIED designation as reinforcing ALINA Residences’ commitment to setting a high standard for luxury living.
From left to right: FirstService Residential CEO David Diestel;
ALINA Residences General Manager German Cabieses;
The BJH Group Founder and resident of ALINA Residences Bruce Himelstein;
and FirstService Residential South Region President Robert Smith
FirstService Residential, which manages the property, is the first property management brand to collaborate with Atelier CX, the consulting division of Forbes Travel Guide, on the development of a brand-wide Service Excellence program that brings world-class hospitality standards into residential living. Today, the company manages seven Forbes VERIFIED Luxury Residences, more than any other residential property management company, and continues to expand its Service Excellence program across hundreds of high-rise communities.
ALINA Residences earned the VERIFIED Luxury Residences designation after completing a comprehensive verification process evaluating its service culture, operational practices and resident experience against the program’s standards.
The designation recognizes luxury residential communities committed to delivering exceptional resident experiences inspired by the service culture of the world’s finest hospitality brands.
With the plaque now on display, the celebration provided a moment to recognize the achievement while keeping the focus on what comes next: continuing to enhance the everyday resident experience.
Forbes Travel Guide (FTG), the global authority on luxury hospitality, provides world-class professional services through its consulting division, Atelier CX, to service-oriented businesses including luxury residential communities, retail brands, private aviation, clubs and other experience-driven organizations. Through bespoke training solutions, custom service standards and expert evaluation services, Atelier CX helps organizations elevate service excellence and create meaningful customer experiences.
About FirstService Residential
FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.
Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial, FirstService Energy, and special districts teams deliver additional levels of support.
Boards and developers select FirstService Residential to realize their vision and drive positive change for residents in the communities in their trusted care.
FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ and TSX: FSV), a North American leader in providing essential property services to a wide range of residential and commercial clients.
