Ensures Accountability

Accountability is about taking ownership of your own actions, and it's key to your organization's success. In this course, you'll learn how to foster and determine accountability, in your workplace, your team, and yourself.

Everyone on a team has particular strengths. To get a team to perform at its best, these strengths have to be recognized, reflected in the roles and responsibilities assigned to team members, and directed toward achieving suitable goals. In this course, you'll learn how to build a team, including how to set effective team goals, identify roles and assess team members' competencies, and assign roles based on these competencies. You'll also learn how to give and receive feedback effectively, so that it strengthens your role and the performance of your team.

Though valuable, feedback can be hard to accept. This course covers the value of feedback and how it differs from praise. You'll also learn how to manage your reactions and response to feedback, and how to use it for professional growth.

The hallmark of leadership is being able to work through problems and make tough decisions using the skills and experience of your team. In this course, you'll learn how to use a three stage approach to engage your team in this effort.

Giving feedback is vital in the workplace. This course covers when and how to give feedback positively, how to handle bad reactions and your own nervousness, and how to give feedback to people at different organizational levels.