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  • 11 Things About Property Management Every Board Member Should Know

    Let’s face it: being a board member of your homeowner association isn’t easy. Neither is self-managing your property. For many boards, hiring a professional property management company is the best decision they’ll make for their community.
  • 12 Things You Should Know About Your Insurance

    Are you an insurance expert? Unless you sell it, the answer is probably “no.” But if you’re a member of your HOA’s Board of Directors, it’s a really smart idea to have a basic understanding of the policy that protects your association from liability.
  • 15 Things You’ll Want to Do Before Selecting an Insurance Agent

    You’re a member of your community association’s board, and it’s time to review your current insurance policies and providers. While it may be tempting to maintain your current relationship, you may find that significant savings can be found when you shop around.
  • 17 Ways to Get the Best From Your Contractor

    When you hire a contractor, it could either be the best decision you ever made, or the worst. The stakes are high; a good contractor will execute your vision on time and on budget, whereas a not-so-good one will be the source of bad workmanship, unexpected delays, inconvenience and a whole lot of headaches.
  • 5 Ways Your Board Can Improve Communications

    How well your board communicates has a tremendous impact on your community association. Great communication can lead to better relationships with residents – both homeowners and renters – and helps build a stronger sense of community.
  • Six Easy Steps To Build Your Community Budget

    The budget is the launchpad for all of the board’s initiatives. It is more than a series of numbers; it’s the framework for accomplishing your community’s objectives. That’s what makes it so important.
  • Active Adult Communities: Not Your Grandma’s Retirement Home

    The Baby Boomers, born after World War II, are the largest generation in United States history. The last of them turns 55 in 2019. With their children grown and in their own homes, Boomers are entering an era in which they can do what they please. They are retiring or scaling back on full-time work and it’s their time in the sun. Literally. They may be getting older, but as the first generation of Americans to embrace the fitness craze and eating with longevity and well-being in mind, the Baby Boomers (and Generation X on their heels) are not planning to sit out their golden years in a rocking chair.
  • Active Adult Communities – Tips to Help you Choose the Right One to Meet Your Needs

    According to the U.S. Census Bureau, 76.4 million baby boomers were born between the years 1946 – 1964 – and in a few years, they’ll all be 55 or older. With their vibrant lifestyles and dedication to health and fitness, today’s active adults are more dynamic and full of life than any generation that preceded them – so dynamic, in fact, that many are choosing to move into communities that better fit their lifestyles. And no matter whether they’re looking to downsize or live large, enjoy retirement or move closer to work, soak up the warmth in a resort-like setting or go cosmopolitan and move to a big city, many people 55 and over are finding what they’re looking for in active adult communities.
  • Active Adult Living: Marketing Amenities for Broad Appeal

    Successful active adult communities offer amenities that are suited to their residents, who may span several generations -- and multiple interests. It can be challenging to determine the active adult amenities, programs and services that fit best, but in his guest blog for Multi-Housing News, FirstService Residential's Michael Mendillo offers several clear and effective guidelines.
  • Active Shooter Training: What Should Your Community Do?

    More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur.
  • After the Storms: A Harvey and Irma Update from Our CEO

    We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients.
  • Aging Gracefully - The Retirement Industry in South Florida

    Every day for the next 15 years, 8,000 additional Americans will reach retirement age -- and millions will move to active adult communities in Florida. FirstService Residential manages 35,000 homes in 55-plus communities in South Florida, as well as thousands of additional units in active adult communities throughout the country. Hear CEO Chuck Fallon describe the challenges and opportunities of managing this unique sector in a radio interview on NPR.
  • FAQs for HOA Special Meeting and Annual Meeting Notice

    Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.
  • HOA bidding procedures: Simplification tips

    Picture this: your homeowners association has a big job that needs to be done, so you’ve got to find a qualified contractor to do it. How do you manage your vendor selection process to make sure you find the best one to fill your needs?
  • What Makes a Great Board Member

    Dale Young, director of portfolio management at FirstService Residential, and other industry experts reveal the common characteristics of effective and functional boards.
  • Communication to Renters: Why It Matters To Your Association

    Does your board and management team communicate to the renters in your community? If no, why not? In communities where renters makeup a significant portion of the residents, they are often overlooked by the people running the community.
  • Community Property Management 101: Top Tips for Board Members

    Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members.
  • Co-Op Managed by Our New York Office Chosen for Mayor’s Recycling Pilot

    NYC's Organic Food Waste Recycling Pilot Program includes Morningside Heights Housing Corp., a cooperative building managed by FirstService Residential’s New York office. This exciting program is designed to reduce the amount of post-consumer waste sent to landfills.
  • What are HOA committee roles and responsibilities?

    Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities?
  • Crystal Vision: Why Communication Between a Board and Management Company Matters

    As a board member, you want your community to grow and thrive. Having a vision for your community—the aesthetics of it, its reputation, the kinds of programming it offers and amenities it provides—is critical to its long-term well-being. A well-crafted vision will transcend board and resident turnover and keep your community on track.
  • Cyber Security Part One: How Community Residents Can Protect Their Tech

    Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. In part one of our two-part series, we look at why cyber security is so important to community associations. We also provide important steps that residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.
  • Cyber Security Part Two: Board Member Tips for Keeping Your Community Association Safe

    In part one of this two-part series, we discussed the importance of cyber security to your community association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks.
  • Earthquake Preparedness Tips for Your Community Association

    As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know.
  • Effective tips to enhance your apartment lobby design

    As a Board member, you want your building’s lobby to be aesthetically pleasing and inviting, but also safe and functional – after all, as the hub of your building, it provides essential services and can even become a social gathering place for residents and guests. So if your building lobby isn’t as attractive or functional as it could be – and doesn’t portray the impression you’d like it to – we have some suggestions that can help.
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