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How to prepare for an earthquake and its aftermath in California
An earthquake in California can strike at any time, and they are daily occurrences throughout the state with varying impact and magnitude, with approximately 10,000 taking place each year. -
Post-Crisis HOA Cash Management: 3 Tips for Your Association
How do manage collections and HOA funds after a crisis? Get 3 tips to help you plan for the future -
Preventing Cyber Attacks, Part 3: Your HOA’s 4-Step Digital Defense Plan
Without a doubt, digital technology has made our everyday tasks easier and more convenient than ever. Mobile phones and tablets allow you to pay monthly bills, upload family photos and store important documents in “the cloud” with just a few taps and swipes. Homeowners associations are taking advantage of this pervasive technology in droves, using property management software to expedite resident transactions, sign documents with electronic signatures, and perform tasks more efficiently. -
Reserve Funds, Assessment or Loan: 3 Ways to Pay for Capital Improvements
Strategic capital improvements lead to better property values. Read on to see the three ways to pay for them and their pros and cons. -
3 Strategies to Keep HOA Assessments Stable and Add Value
There are often good reasons to raise assessments, but in some cases, you may be able to take a different route. Here are three strategies to help save your HOA money and keep assessments stable. -
Five ways to improve board member communication in your HOA
How well your board communicates has a tremendous impact on your community association. Great communication can lead to better relationships with residents – both homeowners and renters – and helps build a stronger sense of community. -
Active Shooter Training: What Should Your Community Do?
More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur. -
After the Storms: A Harvey and Irma Update from Our CEO
We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients. -
Four steps to creating building maintenance schedules
Creating and executing a comprehensive building maintenance plan for your high-rise community should be a top priority for your board and property management company. -
“Be Genuinely Helpful": Giving Back to Our Communities
Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic. -
A guide to creating a preventative maintenance schedule for your community association
While community preventative maintenance keeps systems running in a way that keeps future problems from happening, predictive maintenance entails using existing data to determine when systems might fail. Creating your community preventative maintenance schedule will help you budget for these occurrences – and eliminate most of those nasty surprises. Here’s how you can do it. -
Community swimming pool resurfacing options: Everything you need to know
Your pool is a source of fun for all of your community’s residents. Yet when it comes time to resurface it, it can quickly become a source of headaches. Knowing the facts about your pool resurfacing options can help minimize the hassle – and ensure your community enjoys a quality pool experience for years to come. The best decision is an informed decision. An excellent community association management company will be experienced in this area and can weigh in with some really good insight – and make a recommendation for a reliable pool specialist, too. But before you get to that point, you can start with these pros and cons. -
6 essential HOA pool rules to enforce in your community
Summertime is swim time, and for the most part, it’s a plunge into carefree fun. But without the right swimming pool safety practices, your residents and association could be at risk. -
COVID-19: Making Virtual Connections in Crisis
Learn how associates, residents and board members are making a difference in their communities with interactive online activities, during COVID-19. -
HOA committees: Understanding HOA committee roles and responsibilities
Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities? -
Community manager job description: Key roles and responsibilities
The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes? -
How to prepare for an earthquake in your community association
As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know. -
How to create your HOA emergency preparedness plan
No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning. -
Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto
On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO. -
Five tips for fire safety in a building or high rise in your community
Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety. -
Five community landscape management tips
For most people, looking neat, attractive and well groomed ranks high on their list of priorities. They have the same expectations for where they live – in fact, according to a recent industry survey, over 70% of homebuyers consider curb appeal an important factor when choosing a community. -
Understanding your HOA holiday decoration policy
In this piece, we will explain what an HOA holiday decoration policy entails, provide examples, discuss the role of board members in communicating, and more. -
Understanding virtual board meetings in your HOA and COA
Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association. -
Millennials and your association: What you should know
Millennials are the fastest growing group of home buyers in the US. Learn why you need to get this important demographic involved in your association today.