Many technology solutions are available today to conduct the day-to-day business of running a community association. Specialized property management software, for instance, can simplify transactions and improve communication among board members and with residents. Wireless access to cardkey data and security cameras can allow you to keep an eye on activities around your property and manage systems remotely.
“The ability to communicate, pay association fees and access information online makes it much easier for community associations and residents to accomplish many necessary tasks,” says Chris Cady, strategic architect at FirstService Residential. With all this sensitive information floating around, security should be a top priority for association boards, but oftentimes it isn’t. In fact, few associations have a formal process for handling cyber security.
As a board member, you may be thinking, “We’re all volunteers. What do we know about security?” If no one in your community is knowledgeable in this area, hiring a cyber security professional would be a valuable investment. This professional can review your existing protection, recommend ways to improve it and perform any upgrades you can’t do yourself. A good property management company can help, either by providing an in-house expert or by referring you to a reputable cyber security specialist.
Meanwhile, your board can implement the four steps below to begin putting your association on a more secure path.