We Are FirstService Residential

As the leading residential property management company in North America, we work hard to help your community thrive. Our dedication, responsiveness and integrity are why thousands of communities across the U.S. and Canada choose FirstService Residential to manage their properties. FirstService Residential works with all types of properties:

We also have special expertise working with complex communities that have large budgets and offer numerous amenities to their residents. In addition, we manage commercial associations and mixed-use developments, as well as multi-family and investor-owned rental and REO properties for institutional and private equity clients.

What Sets Us Apart?

Our mission says it all: to deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in our care. By developing groundbreaking offerings, FirstService Residential has raised the bar for quality and service excellence. And we never stop seeking ways to make our services even better.

Our wide range of solutions are backed by the resources that only a firm our size can provide. Communities managed by FirstService Residential get exclusive use of our advanced, proprietary technology, as well as our 24/7 call center. Plus, they can take advantage of lower rates on a variety of products and services thanks to our collective buying power.

If you think a large property management firm won’t pay attention to your community’s unique needs, take a closer look at FirstService Residential. When you decide to partner with us, the first thing we do is listen. By listening to and collaborating with your board, we are able to customize our service offerings and solutions to meet your community’s needs, goals and vision.

FirstService Residential also maintains a local presence wherever we manage communities. This means that the members of your management team live in the same city, town or even neighborhood as you do. They understand the local culture, and they know which vendors and contractors are trustworthy and reliable.

Making a Difference. Every Day.

Our more than 15,000 associates form the heart of FirstService Residential. We owe our success to these talented property management professionals who share their diverse knowledge and experience with our communities every day. We value their commitment to the board members, homeowners and residents who live in the communities we manage.

Watch Our Story

Meet FirstService Residential’s CEO, Chuck Fallon, who describes the company’s deep commitment to outstanding service. He and other key FirstService Residential leaders and associates, including Chairman Gene Gomberg, explain how their dedication to building personalized relationships and providing genuinely helpful property management service is making a difference, every day, for the communities we serve.

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