Who does what: Board member vs. community management

Thursday March 27, 2025
The responsibilities of your board members versus FirstService Residential can vary. In general, the board is responsible for setting policies, making decisions, and overseeing the management team’s work, while our team is responsible for carrying out the day-to-day operations of the building or community.

Here are some specific differences in responsibilities:
 

Building or community board

  • Develops and approves policies, bylaws, rules, and regulations for the community.
  • Makes major decisions, such as setting the budget and making changes to the property or community’s infrastructure.
  • Plans and executes resident events and activities.
  • Oversees the management team and ensures it is fulfilling its responsibilities.

FirstService Residential

(with board direction and approval)

  • Manages the day-to-day operations of the property or community (e.g., landscaping, cleaning common areas, and providing security).
  • Implements the policies, bylaws, rules, and regulations set by the board.
  • Prepares and presents financial reports to the board and manages the community’s finances.
  • Oversees vendors and contractors to ensure they are fulfilling their responsibilities. 
Note that the specific responsibilities of the board of directors and management team may vary depending on the size and complexity of the property, as well as the structure and priorities of the community.

To learn more about this topic, we encourage you to contact your community manager.
 
Thursday March 27, 2025