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Episode 30: Building strong communities through effective bylaw governance
In this episode, Brent and James delve into the realm of community building, joined by the insightful Sue Matthews, Regional Director at FirstService Residential. Together, they navigate the intricate landscape of effective bylaw governance, uncovering how well-structured bylaws can foster a sense of togetherness and harmony within residential communities. -
Episode 31: Top mistakes councils make with occupancy limits And short term rentals
In this episode, hosts Brent and James dive into the top mistakes strata councils often make when it comes to occupancy limits and short-term rentals. They are joined by Lisa Mackie, a partner with AHBL, who shares her expert insights. Together, they uncover common pitfalls, such as incorrect bylaws, overlooking human rights considerations, and neglecting to adapt to changing regulations. Tune in to learn how to avoid these errors and successfully navigate the complex world of strata governance. -
Episode 32: How to tell if you have a rogue strata council
Join hosts Brent and James as they sit down with Peter Chan, Senior Director of Strata Operations at FirstService Residential, to unravel the mysteries of rogue strata councils. In this episode, you'll learn how to spot the warning signs of a problematic council, gain valuable insights into the intricacies of strata governance, and discover effective strategies for dealing with rogue elements in your community. -
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Episode 33: Deductible Damage Control: Avoiding Costly Mistakes in Loss Mitigation
Brent and James explore the nuances of mitigating losses below the deductible in their podcast, highlighting common mistakes that can end up costing stratas unnecessary money, with industry expert John Wallis of Phoenix Restoration. -
Episode 34: Empowering elders: Essential insights for supporting aging residents
Brent and James delve into the crucial aspects that councils need to understand when it comes to supporting ageing residents who aspire to continue living in their homes and communities. -
Episode 35: Everything you need to know about living in a strata for the first time: Part one
Brent and James discuss essential insights for first-time strata owners to navigate the intricacies of community living. This episode is aimed at being your go-to resource for a fulfilling experience as a first time strata owner. -
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Episode 33: Deductible Damage Control: Avoiding Costly Mistakes in Loss Mitigation
Brent and James explore the nuances of mitigating losses below the deductible in their podcast, highlighting common mistakes that can end up costing stratas unnecessary money, with industry expert John Wallis of Phoenix Restoration. -
Episode 36: Everything you need to know about living in a strata for the first time: Part two
In this episode, Brent and James conclude the series where we decode the intricacies of living in a strata community. -
Episode 37: Parting ways: What you need to know about terminating strata management agreements
In this episode your hosts Brent and James go solo to take a deep dive into the termination process of strata management agreements. -
Episode 38: Unlocking efficiency: Navigating portfolio assignment in Strata management
In this episode Brent and James invite special guest Darrin Whitney to dive into a critical issue facing strata managers in British Columbia - the challenge of portfolio assignment and its direct impact on service delivery to strata clients. -
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Episode 40: Building the future: Inside a groundbreaking training program for Strata managers
In this episode, Brent and James chat with special guest Katharine Olson to explore the challenges new strata managers face. She delves into her experiences, discusses current industry issues, and reveals successful solutions, making for an insightful and engaging conversation. -
Episode 39: Unlocking inbox zero: Transforming email management
In this episode Brent and James invite special guest Lielin Chester to dive into efficient communication and modern email management with Lielin Chester’s game-changing approach to strata management email. -
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