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FirstService Residential Brand Anthem Video

FirstService Residential Exceeds Customer Expectations Every Day

Be Part of a First-Class Team

Take a look at our 7th annual FirstService Residential Arizona Conference & Exposition that we have designed specifically for HOA board members.

David Diestel, CEO at FirstService Residential had the pleasure of meeting with Fred F. Reichheld, best-selling author, speaker, business strategist and creator of the Net Promoter System (NPS). Together they discussed the power of embracing NPS and putting customers at the forefront of our organization.

A conversation with FirstService Residential’s CEO, David Diestel, and Fred F. Reichheld, creator of the Net Promoter System (NPS). In this second part of our video series, David and Fred talk about inspiring teams to drive customer satisfaction while living the “right life".

Part 4 of our video series with FirstService Residential’s CEO, David Diestel and Fred F. Reichheld, creator of the Net Promoter System (NPS). David and Fred agree on the importance of serving our communities, protecting their best interests, and guiding them to make informed decisions.

Watch part 3 of the conversation between FirstService Residential’s CEO, David Diestel and Fred F. Reichheld, creator of the Net Promoter System (NPS). In this chapter, David and Fred talk about the importance of building great relationships through our core values and culture.