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FirstService Residential Brand Anthem Video

FirstService Residential Exceeds Customer Expectations Every Day

Be Part of a First-Class Team

David Diestel, CEO at FirstService Residential had the pleasure of meeting with Fred F. Reichheld, best-selling author, speaker, business strategist and creator of the Net Promoter System (NPS). Together they discussed the power of embracing NPS and putting customers at the forefront of our organization.

See the video from the 2023 HOA Expo

A conversation with FirstService Residential’s CEO, David Diestel, and Fred F. Reichheld, creator of the Net Promoter System (NPS). In this second part of our video series, David and Fred talk about inspiring teams to drive customer satisfaction while living the “right life".

Watch part 3 of the conversation between FirstService Residential’s CEO, David Diestel and Fred F. Reichheld, creator of the Net Promoter System (NPS). In this chapter, David and Fred talk about the importance of building great relationships through our core values and culture.

Part 4 of our video series with FirstService Residential’s CEO, David Diestel and Fred F. Reichheld, creator of the Net Promoter System (NPS). David and Fred agree on the importance of serving our communities, protecting their best interests, and guiding them to make informed decisions.

Property management is a balancing act. Every decision is an important one, and everything happens at once. Juggling it all can seem complex. Say hello to Life, simplified.

FirstService Residential CEO David Diestel discusses how we support board members with community lifestyle and hospitality programs, financial services, sustainability, resiliency, and more. Whether you are on the board of a homeowner’s association, co-op, condominium, master planned community, or luxury high-rise, we understand that you have a vision for your community. Our unmatched local expertise and world-class resources allow us to provide exceptional service to our communities.

Experience urban living with FirstService Residential's high-rise property management solutions. This video delves into the world of vertical living, exploring the amenities and services that define exceptional high-rise properties.

Dotting the urban cityscape, luxury high-rise communities provide a unique experience. With an extensive list of onsite amenities paired with personalized service, these properties require the support of a professional management company to keep everything running smoothly.