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John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.

Handling day-to-day maintenance and making necessary improvements are critical responsibilities for any homeowners association (HOA). And when your serve on your association’s board of directors, they can quickly become overwhelming if you don’t have a good system in place to manage them. So how do you make sure that your maintenance staff is able to handle that long list of tasks that need to get done so that your community runs smoothly and retains its appeal?

It's easy to get enthusiastic about holiday decorating. How do you keep your residents from going overboard without being a scrooge? Read on for simple tips to keep holidays in your community merry!

Whether you live in a single-family, condo, high-rise or operate a commercial building, we all should know how to prepare for the impact of severe weather.

Get 12 Do's & Don'ts of social media management.

Find out how your condo association could benefit from the online presence you deserve!

Do you use social media to manage online presence for your association? See our top 8 ways to maintain a positive reputation across multiple platforms.

Do your residents have the 411? See how board members can create an effective communications strategy that gets everyone talking!

You and your fellow board members want what’s best for your condo corporation. You’re serious about your fiduciary duty and about protecting the corporation’s interests. Misunderstanding some important facts about insurance can actually put your community may be at risk.

Creating your condominium corporation’s annual budget is one of the most important responsibilities your board has. It takes a lot of hard work and may require spending decisions that won’t be popular with unit owners. Consequently, owners may voice strong objections or even question the board’s ability to manage the corporation’s money.

Every condominium corporation needs rules and policies. But if your condo board doesn’t carefully think them through or doesn’t implement them properly, they can backfire. Rules that go too far or enforcement that is inconsistent or lax can lead to animosity among residents and can chip away at your condo’s sense of community. How can your board implement rules and policies that won’t cause these types of problems?

As a board member of a condominium corporation you have an important role that should not be taken lightly. Remember, in addition to the responsibility you have to the members of your community from a business point of view, these people are also your neighbours and friends.

When people live in close quarters, it is inevitable that they will hear sounds from neighbouring condos from time to time. Noise between units can be minimized in many ways. One of the most effective tools for a condominium board to implement is a flooring policy that guides owners when they want to replace their floor coverings. Choosing the right products makes a big difference when it comes to the transfer of noise between condominium units.

Everyone brings their own assumptions and methods of completing tasks to each group to which they belong. Condominium board members are no different. While the diversity of the group can be its greatest strength, it also can create difficulties between the individual members. It is important to structure condo board meetings in a way that creates a professional and positive working relationship. Here are some tips to help boards achieve this.

Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. One recent attack even occurred in our own backyard at the University of Alberta. In part one of our two-part series, we look at why cyber security is so important to condo associations. We also provide important steps that residents in your condo community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.

In part one of this two-part series, we discussed the importance of cyber security to your condo association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks.

When your condominium board members (and your property management team, if you are working with a professional management company) have a thorough understanding of their rights and responsibilities, it helps to create a more inviting community. Your community is more likely to be effectively managed and well-maintained, which leads to happier residents.

We all know that “organizing paperwork” is not at the top of most people’s list of things-to-do. Most likely we also know that it suddenly achieves high importance when we have to ask ourselves “now where did I see/put that?” When speaking of the documents of a condominium corporation, it is imperative that these be accessible and up-to-date when they are needed. These six guidelines will help you get it organized.

To communicate effectively, the community manager and board members should first determine whether the discussion is most effectively handled electronically, or by phone or teleconferencing. For example, owners have the right to observe board meetings; thus, hosting one via e-mail is not appropriate. Almost everyone has a phone, but some people don’t feel comfortable with new technology.

Don’t make it easy for criminals to get into your home. These 11 common sense tips will help homeowners improve the security of their property and make it safer for their families.

Lights, candles and wreaths, oh my! The most decorated season of the year is arriving, with celebrations from many cultures and faiths coinciding in the next few months. For condo communities, the desire to deck the halls can clash with the rules of the corporation. Follow these tips to maintain a festive community without décor running amok.

Are residents in your condominium corporation always aware of upcoming events, construction projects and board meetings? Do they understand their responsibilities and the policies they need to comply with?

You want your condo community to be successful. All board members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective board communication as an ingredient in your recipe for success? It is!

When it comes to cyberattacks, you may be under the assumption that your condo corporation is flying under the radar. But you’d be dead wrong. In fact, as a small business, your corporation may be at greater risk of being targeted than ever before.