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  • Communication to Renters: Why It Matters To Your Association

    Does your board and management team communicate to the renters in your community? If no, why not? In communities where renters makeup a significant portion of the residents, they are often overlooked by the people running the community.
  • Community Conflict Resolution: HOA mediation & arbitration

    While it’s always best that all parties in an HOA, community association, condo association or other deed-restricted community agree and cooperate, it’s a fact of life that conflicts or disputes may arise. In many cases, the parties can settle their differences amicably and directly through frank and open discussion or negotiation. In other instances you may need mediation or arbitration to find a resolution.
  • Community Property Management 101: Top Tips for Board Members

    Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members.
  • HOA swimming pool rules and safety: 6 things your association should do

    Summertime is swim time, and for the most part, it’s a plunge into carefree fun. But without the right swimming pool safety practices, your residents and association could be at risk.
  • Consider a Vacation Away From Your Pets

    Vacation season has arrived, and with it, the need to pack, plan and in many cases, make arrangements for our four-legged family members. Many hotels and other accommodations are not pet-friendly, so pet owners must decide where, and with whom, to leave Muffy or Max when heading out of town. From kennels to in-home pet sitters, there are various options to fit your lifestyle and budget.
  • Co-Op Managed by Our New York Office Chosen for Mayor’s Recycling Pilot

    NYC's Organic Food Waste Recycling Pilot Program includes Morningside Heights Housing Corp., a cooperative building managed by FirstService Residential’s New York office. This exciting program is designed to reduce the amount of post-consumer waste sent to landfills.
  • What are HOA committee roles and responsibilities?

    Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities?
  • Crystal Vision: Why Communication Between a Board and Management Company Matters

    As a board member, you want your community to grow and thrive. Having a vision for your community—the aesthetics of it, its reputation, the kinds of programming it offers and amenities it provides—is critical to its long-term well-being. A well-crafted vision will transcend board and resident turnover and keep your community on track.
  • Cyber Security Part One: How Community Residents Can Protect Their Tech

    Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. In part one of our two-part series, we look at why cyber security is so important to community associations. We also provide important steps that residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.
  • Cyber Security Part Two: Board Member Tips for Keeping Your Community Association Safe

    In part one of this two-part series, we discussed the importance of cyber security to your community association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks.
  • Earthquake Preparedness Tips for Your Community Association

    As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know.
  • Effective tips to enhance your apartment lobby design

    As a Board member, you want your building’s lobby to be aesthetically pleasing and inviting, but also safe and functional – after all, as the hub of your building, it provides essential services and can even become a social gathering place for residents and guests. So if your building lobby isn’t as attractive or functional as it could be – and doesn’t portray the impression you’d like it to – we have some suggestions that can help.
  • Eight homeowners association president duties to master

    Serving as a homeowner association (HOA) board president is an honor, a privilege, and an experience that many across North America take great satisfaction in. But before you make the leap from resident to board member, it’s essential to understand exactly the duties of an HOA president.
  • Eight tips on how to pass a home inspection

    Selling a home in a competitive market can be challenging, and your home still must pass inspection – a critical step to help prospective buyers make an informed decision about your home’s current condition, as well as any repairs and maintenance it may need.
  • Part 1: Electric Cars and Charging Stations – Is Your HOA Ready?

    Over the past five years, nearly a half-million U.S. cars in this country have been able to zip right past gas stations – and it’s not because they’ve always had a full tank of gas. That’s how many plug-in electric vehicles (PEVs) have been purchased in this country since December 2010, when the first mass-market PEVs – the Nissan Leaf and Chevy Volt – made their much-heralded debut. Learn more about PEV's in order to ready your HOA.
  • Part 2: Electric Cars and Installing Charging Stations in Your Community

    Is installing EV charging stations the right choice for your community? If your association is considering it, consider this – you’ll not only satisfy the needs of current and future EV owners, but you’ll also enhance your property’s “green” image, which can increase property value and attract future residents. So how should your Board proceed? Start by talking to other community Board members and local community leaders to see if this issue is being addressed locally. Do your research, including consulting with a good property management company. If your community is professionally managed, your property management team can provide you with information and guide you through the process.
  • Electronic Voting: Can an HOA Board Vote By Email?

    For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?
  • HOA emergency preparedness plan: Keeping calm in a crisis

    No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning.
  • Energy Efficiency for Community Associations

    Should community associations implement energy efficiency measures? Most Board members and residents think so, but making conservation a reality can be a challenge. In a recent issue of Condo Management, FS Energy’s Chris Normandeau offers ways communities can take energy efficiency from principle to practice.
  • Engaged Homeowners, Stronger Communities – Three Ways to Get Involved

    When you purchase a home or unit within a deed-restricted community or building, your new residence comes complete with an added bonus – membership in your association. Whether your association is an HOA, community association or condo association, it’s comprised of fellow homeowners and stakeholders who, like you, want to protect the community’s property values, enhance its quality of life and make it a desirable place to live, both now and in the future.But an association can’t achieve these goals without homeowner involvement – after all, how can you have a say in what happens in your community if you don’t participate?
  • 4 tips for establishing HOA pet rules and HOA pet policy examples

    If you live in a pet-friendly community, it’s essential that your association board set boundaries to keep order within your community. Many of the issues that become problems in pet-friendly communities have very little to do with the pets – after all, they can’t clean up after themselves.
  • Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto

    On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO.
  • Creating a Feng Shui entryway: Enhance your home and life

    In today’s busy, noisy, fast-paced world, many of us have become multitaskers by necessity, caught up in trying to juggle the demands and responsibilities of family, health, career, lifestyle, community and more. But what if you could turn down the stress and volume of everyday life and enhance your life just by coming home?
  • 5 tips for fire safety for buildings in your community

    Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety.
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