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  • Dispelling common homeowners association horror stories

    As a buyer, you may wonder whether moving into a community with an HOA is right for you. Perhaps you have heard horror stories from unhappy homeowners or have read about unreasonable boards that bully residents. How common are these events? And are the stories even true?
  • Buying in an HOA community: Evaluating HOA financials & more

    So your diligent search for that home of your dreams has finally led you to one that fits all your criteria. However, it is in an association, and you have known people who belonged to condo or homeowners associations (HOAs) that were poorly run or financially mismanaged.
  • Moving out checklist: Essential things to do when moving

    You’re moving! That means an exciting new beginning. It also means a lot of work. But no need to stress out – following a simple checklist can prevent those moving migraines. One thing you’ll want to keep in mind: starting as soon as possible is the best policy. Good planning early on will save you some real heartache later. And though we’ve created a timeline that starts at two months out, your home closing may happen in as little as 45 days – just be sure to start the first items on the checklist as soon as you possibly can.
  • Renter and tenant communication: Why it matters to your association

    Does your board and management team communicate to the renters in your community? If no, why not? In communities where renters makeup a significant portion of the residents, they are often overlooked by the people running the community.
  • Managing HOA disputes: HOA mediation vs arbitration

    While it’s always best that all parties in an HOA, community association, condo association or other deed-restricted community agree and cooperate, it’s a fact of life that conflicts or disputes may arise. In many cases, the parties can settle their differences amicably and directly through frank and open discussion or negotiation. In other instances you may need mediation or arbitration to find a resolution.
  • Property management tips for board members

    Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members.
  • How to create your HOA preventative maintenance schedule

    While community preventative maintenance keeps systems running in a way that keeps future problems from happening, predictive maintenance entails using existing data to determine when systems might fail. Creating your community preventative maintenance schedule will help you budget for these occurrences – and eliminate most of those nasty surprises. Here’s how you can do it.
  • A guide to community swimming pool resurfacing options

    Your pool is a source of fun for all of your community’s residents. Yet when it comes time to resurface it, it can quickly become a source of headaches. Knowing the facts about your pool resurfacing options can help minimize the hassle – and ensure your community enjoys a quality pool experience for years to come. The best decision is an informed decision. An excellent community association management company will be experienced in this area and can weigh in with some really good insight – and make a recommendation for a reliable pool specialist, too. But before you get to that point, you can start with these pros and cons.
  • 6 essential HOA pool rules to enforce in your community

    Summertime is swim time, and for the most part, it’s a plunge into carefree fun. But without the right swimming pool safety practices, your residents and association could be at risk.
  • Consider a Vacation Away From Your Pets

    Vacation season has arrived, and with it, the need to pack, plan and in many cases, make arrangements for our four-legged family members. Many hotels and other accommodations are not pet-friendly, so pet owners must decide where, and with whom, to leave Muffy or Max when heading out of town. From kennels to in-home pet sitters, there are various options to fit your lifestyle and budget.
  • Co-Op Managed by Our New York Office Chosen for Mayor’s Recycling Pilot

    NYC's Organic Food Waste Recycling Pilot Program includes Morningside Heights Housing Corp., a cooperative building managed by FirstService Residential’s New York office. This exciting program is designed to reduce the amount of post-consumer waste sent to landfills.
  • HOA committees: Understanding HOA committee roles and responsibilities

    Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities?
  • Crystal Vision: Why Communication Between a Board and Management Company Matters

    As a board member, you want your community to grow and thrive. Having a vision for your community—the aesthetics of it, its reputation, the kinds of programming it offers and amenities it provides—is critical to its long-term well-being. A well-crafted vision will transcend board and resident turnover and keep your community on track.
  • Cyber Security Part One: How Community Residents Can Protect Their Tech

    Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. In part one of our two-part series, we look at why cyber security is so important to community associations. We also provide important steps that residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.
  • Cyber Security Part Two: Board Member Tips for Keeping Your Community Association Safe

    In part one of this two-part series, we discussed the importance of cyber security to your community association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks.
  • Effective tips to enhance your apartment building lobby design

    As a Board member, you want your building’s lobby to be aesthetically pleasing and inviting, but also safe and functional – after all, as the hub of your building, it provides essential services and can even become a social gathering place for residents and guests. So if your building lobby isn’t as attractive or functional as it could be – and doesn’t portray the impression you’d like it to – we have some suggestions that can help.
  • Community association manager duties and responsibilities

    Serving as a homeowner association (HOA) board president is an honor, a privilege, and an experience that many across North America take great satisfaction in. But before you make the leap from resident to board member, it’s essential to understand exactly the duties of an HOA president.
  • Eight tips and tricks to pass home inspection

    Selling a home in a competitive market can be challenging, and your home still must pass inspection – a critical step to help prospective buyers make an informed decision about your home’s current condition, as well as any repairs and maintenance it may need.
  • Part 1: Electric Cars and Charging Stations – Is Your HOA Ready?

    Over the past five years, nearly a half-million U.S. cars in this country have been able to zip right past gas stations – and it’s not because they’ve always had a full tank of gas. That’s how many plug-in electric vehicles (PEVs) have been purchased in this country since December 2010, when the first mass-market PEVs – the Nissan Leaf and Chevy Volt – made their much-heralded debut. Learn more about PEV's in order to ready your HOA.
  • What to know about installing community EV charging stations

    Is installing EV charging stations the right choice for your community? If your association is considering it, consider this – you’ll not only satisfy the needs of current and future EV owners, but you’ll also enhance your property’s “green” image, which can increase property value and attract future residents. So how should your Board proceed? Start by talking to other community Board members and local community leaders to see if this issue is being addressed locally. Do your research, including consulting with a good property management company. If your community is professionally managed, your property management team can provide you with information and guide you through the process.
  • HOA online voting: Can an HOA board vote by email?

    For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?
  • Energy Efficiency for Community Associations

    Should community associations implement energy efficiency measures? Most Board members and residents think so, but making conservation a reality can be a challenge. In a recent issue of Condo Management, FS Energy’s Chris Normandeau offers ways communities can take energy efficiency from principle to practice.
  • Getting involved in the community: Participating in your association

    When you purchase a home or unit within a deed-restricted community or building, your new residence comes complete with an added bonus – membership in your association. Whether your association is an HOA, community association or condo association, it’s comprised of fellow homeowners and stakeholders who, like you, want to protect the community’s property values, enhance its quality of life and make it a desirable place to live, both now and in the future.But an association can’t achieve these goals without homeowner involvement – after all, how can you have a say in what happens in your community if you don’t participate?
  • HOA pet rules: 4 things to know

    If you live in a pet-friendly community, it’s essential that your association board set boundaries to keep order within your community. Many of the issues that become problems in pet-friendly communities have very little to do with the pets – after all, they can’t clean up after themselves.
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