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FAQs for annual meeting and HOA special meeting notice
Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board. -
HOA Meetings: What to do and how to prepare
Regardless of how you feel about them, board meetings are more than just something your community association chooses to do. They are something your community association must do. Board meetings are crucial to the governance of your community association. If they aren't run effectively, chances are your association won't function well either. -
What Makes a Great Board Member
Dale Young, director of portfolio management at FirstService Residential, and other industry experts reveal the common characteristics of effective and functional boards. -
Renter and tenant communication: Why it matters to your association
Does your board and management team communicate to the renters in your community? If no, why not? In communities where renters makeup a significant portion of the residents, they are often overlooked by the people running the community. -
Property management tips for board members
Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members. -
Coronavirus HOA Communications Strategies to Residents
Developing a comprehensive HOA communications strategy during this pandemic will help your board members and management team inform the community in a timely manner. -
HOA committees: Understanding HOA committee roles and responsibilities
Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities? -
Understanding board and property management company communication
As a board member, you want your community to grow and thrive. Having a vision for your community—the aesthetics of it, its reputation, the kinds of programming it offers and amenities it provides—is critical to its long-term well-being. A well-crafted vision will transcend board and resident turnover and keep your community on track. -
What to know about community association cyber security
Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. In part one of our two-part series, we look at why cyber security is so important to community associations. We also provide important steps that residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands. -
HOA cyber security: Tips for association board members
In part one of this two-part series, we discussed the importance of cyber security to your community association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks. -
Effective tips to enhance your apartment building lobby design
As a Board member, you want your building’s lobby to be aesthetically pleasing and inviting, but also safe and functional – after all, as the hub of your building, it provides essential services and can even become a social gathering place for residents and guests. So if your building lobby isn’t as attractive or functional as it could be – and doesn’t portray the impression you’d like it to – we have some suggestions that can help. -
What does an HOA president do?
Serving as a homeowner association (HOA) board president is an honor, a privilege, and an experience that many across North America take great satisfaction in. But before you make the leap from resident to board member, it’s essential to understand exactly the duties of an HOA president. -
HOA online voting: Can an HOA board vote by email?
For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community? -
HOA pet rules: 4 things to know
If you live in a pet-friendly community, it’s essential that your association board set boundaries to keep order within your community. Many of the issues that become problems in pet-friendly communities have very little to do with the pets – after all, they can’t clean up after themselves. -
Five tips for fire safety in a building or high rise in your community
Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety. -
5 reasons to continue your board member education
You’ve just been elected to your HOA or condo association board. Congratulations! Now you can celebrate...with some time back in the classroom. -
HOA secretary duties: What does a secretary of a board do?
Every board of directors, whether for a Fortune 500 company or your community association, needs a great secretary. The secretary is responsible for maintaining those records accurately, including meeting minutes, bylaws and membership records. -
Five ways to identify and resolve board conflict in your HOA
You are serving on a homeowner association (HOA) or community association board and discussing hiring a new lawn care provider. Seems simple enough, right? Oh, except that there is a bitter divide between several members arguing about two competing companies. -
HOA parking problems: How to solve common issues
Parking is one of the most common challenges for homeowners associations (HOAs). It seems, regardless of the type of community, the same parking situations happen to us all. To help keep misunderstandings and violations to a minimum, follow these five tips to manage your HOA’s parking policy. -
How to build better HOA board relations and dynamics
The greatest strength of your board is the diverse perspectives of all of its members. Unfortunately, sometimes this can also present the biggest challenges. -
Four common high-rise association rules and policies
High-rise living often appeals to many people for the wealth of amenities, concierge-level services and unique culture. But with this lifestyle comes challenges. Close quarters and the need for residents to exercise mutual respect can sometimes lead to friction and conflict – this is when formal policies need to come into play. These policies, rather than being hindrances, are a tool for creating harmony among residents. The challenge is getting there – many of the major issues residents face are complex and require the help of a property management company. A great company not only has experience, but also a vast knowledge of the law and a sense for what works best for residents. -
HOA succession planning: Establishing board member succession
Thriving business organizations plan for succession. It’s built into their corporate strategy – team members with potential are identified early on, and then groomed for the leadership positions they’ll someday hold. -
Avoid these 7 common board member mistakes
Learning from other board members’ experiences is a great way to avoid making some of the more common mistakes. Here, we discuss four of the common mistakes that board members make and offer recommendations for handling the issues differently. -
Understanding virtual board meetings in your HOA and COA
Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association.