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Vendor Communication Best Practices: The Do’s and Don’ts
Open and effective communication among the board, management company and vendors is an important part of any community's operating budget and for improving residents' lifestyles. -
Nine Essential Facts About Conflicts of Interest
Conflict of interest can be a real threat to your association. Learning how to recognize and avoid conflicts of interest can go a long way toward ensuring the strength and stability of your community. -
Too Many Packages? How Your High-Rise Can Manage the Holiday Rush
Online holiday shopping is a common way to find the perfect gift while saving time and money. Shoppers worry about; will I get it in time and safely? -
Top 10 Socially Distant Activities to Keep Your Community Healthy
As the days and weeks pass, and residents of your condominium or HOA are asked to stay home, it's more important than ever to help your community stay fit and active! -
Understanding the Fair Housing Act: Homeowners Association
All associations are subject to the federal Fair Housing Act (FHA) and its antidiscrimination provisions. Stay informed to identify the ways you could be exposed to claims of discrimination. -
Using Mediation and Arbitration to Resolve Conflict in Your Community
Disputes may arise in your homeowners or condo association. Often times, the parties involved can settle their differences directly with each other, through honest and open communication -
What does the board secretary really do?
The Board Secretary is responsible for meeting the Association’s legal and financial obligations and maintaining the Association’s records. Depending on the Association’s requirements, some of the following tasks may need to be distributed to other Board Members or it might be necessary to appoint an assistant to the Secretary. -
6 Ways to Maximize Committees
Community members join committees because they want to make a difference. That’s great, but sometimes, as they say, life gets in the way. Let’s not forget that committee members are all volunteers, which means it might take something a little extra to keep them motivated. -
The Surprising Way to Stretch Your Association's Dollars
If you're on the board of a condo, co-op, high-rise or HOA, you know that managing your homeowner's association budget is a major priority. You've likely explored many ways to save money and get the best deals, while still maintaining a high level of service. -
Before Creating a New HOA Policy, Ask These 5 Questions
Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy. -
Four Elements of Great Community Landscaping
Without a doubt, beautiful landscaping makes life in your community more enjoyable. But did you also know that it can play a crucial role in boosting your community’s reputation in the marketplace, and consequently enhancing property values? -
Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips
Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement: -
HOA Committees and Volunteers: 8 Tips to Rally Residents
An effective Nevada homeowners association will not only recruit great volunteers and committee members, but will empower them to help improve the community. The question is – how do you get there? -
Great Communication: The key to HOA vendor management
Vendor relationships are a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet service, pool maintenance, valet services and more. Open, effective communication with the people who service your community and residents is crucial for maintaining the lifestyle your residents expect and deserve. -
How Does Your Community Rate?
Do you know how your community rates to newer communities? What can you do to change your image? Find out how you can be keep your rating up in this new article by Erin O'Reilly that was featured in Management Trends. -
Vetting Vendors: A path to success
Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association. -
Email Communication Best Practices for Coronavirus Information
Here are some email communication best practices for your building to use when sending out communications regarding the current pandemic. -
Habitat Magazine-Here Are Ways to Pay for Retrofits to Reduce Carbon Emissions
The Climate Mobilization Act, requires buildings 25,000 square feet and larger to reduce greenhouse gas emissions by certain target percentages in 2024, 2030, and beyond. -
How to Hold Your Next Board Meeting Through Video Conferencing
It goes without saying that how we communicate has drastically switched from in-person contact to user-friendly digital platforms since the COVID-19 pandemic began to spread. -
Learn How To Achieve Strategic Alignment During A Crisis
It’s important that co-op and condo boards come together to achieve strategic alignment. -
Technology at Home Part 2: Keeping Boards and Residents Safe Online
As board communications become increasingly reliant on web-based technologies, it’s more important than ever to take proactive steps to safeguard the way you share and save sensitive information. -
Technology at Home Part One – Choosing the Best Internet Package
In an effort to help our clients and their families stay safe during these difficult times, FirstService Residential’s in-house technology experts recently assembled a list of best practices and technology tips for working at home, improving password security, identifying potential scams and selecting personalized internet packages. -
Saltwater Pools are the Future, and YES, They Have Chlorine!
Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world. -
The Six Secrets to Building Your Condo’s Volunteer Pool
As a board member for your condominium corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.