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Vendor relationships are a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet service, pool maintenance, valet services and more. Open, effective communication with the people who service your community and residents is crucial for maintaining the lifestyle your residents expect and deserve.

Do you know how your community rates to newer communities? What can you do to change your image? Find out how you can be keep your rating up in this new article by Erin O'Reilly that was featured in Management Trends.

Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association.

Following the temporary closure of fitness centers, interior lounges and other amenity spaces, boards and building owners may want to consider offering alternative programming for residents.

Following the release of Interim Guidelines for Reopening Gyms/Fitness Centers, there are a number of procedures boards will need to consider when reopening fitness centers in residential buildings.

The holiday season is upon us, and nothing puts you in a festive mood than pulling your holiday decorations out of storage. Many people derive a sense of community and comfort from seeing familiar decorations at the same time each year.

Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world.

With the cold weather in the Ontario air we all would love to find ways to save money as condo owners. There are a lot of helpful tips that we as homeowners can start before winter arrives and continue during the remainder of the winter season.

As a board member for your condominium corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

What makes a community a great place to live? A lot goes into it, but it’s no secret that often depends on community engagement.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

Watch our final episode of Ask the Expert, to learn about leveraging your buying power with Christian Mora, National Director of Procurement at FirstService Residential.

Start off our quick, 4-part webinar miniseries, Ask the Expert, with Joe Bushey, president of VIVE (Vendor Insurance Verification Experts), as he talks about the significance of vendor loss risk.

Tune in to hear a panel of board members discuss their best advice around the topic of Committee Formation.

Get answers to frequently asked questions submitted by board members like you!

Managing association covenant enforcement can be difficult in any community. Restrictions for every community can be different, and it can be a challenge to keep the rules fair, reasonable and equally applied to all homeowners. Read on for some basic guidelines that will make navigating through these issues a little easier.

Missed the event? Discover our top takeaways for adding or optimizing EV Charging for your high-rise building.

How do you determine which property management company will provide you with the best service? Here are 10 questions that you should ask when consulting with property or homeowner association (HOA) management companies to help you make the important decision.

A leak in a high-rise condominium can quickly result in expensive water damage. How can you reduce your risk and be better prepared if your building springs a leak?

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.

National Night Out is an annual event that promotes partnerships between communities, residents and local law enforcement. Celebrations can range from individual block parties to a large community festival. Either way, it’s a great opportunity to create connections between neighbors and focus on working together to make your community a safer, better place to live. This national celebration has become an annual tradition in many communities far and wide and we want to help you put together the best National Night Out event your association has seen yet.

Handling day-to-day maintenance and making necessary improvements are critical responsibilities for any homeowners association (HOA). And when your serve on your association’s board of directors, they can quickly become overwhelming if you don’t have a good system in place to manage them. So how do you make sure that your maintenance staff is able to handle that long list of tasks that need to get done so that your community runs smoothly and retains its appeal?