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Follow these best practices for planning communications before, during and after the budget is ratified, to ensure residents are informed and involved.

New to a condo or homeowners association, or need a refresher? We put together some vocabulary you will want to be familiar with.

You may not think cybercriminals have any interest in your condo or homeowners association (HOA), but don’t be so sure. As a small business, your association may be facing more risk than it did in the past.

Almost everyone has a phone, but some people don’t feel comfortable with new technology. While using any of these methods, make sure you practice responsive communication, listening carefully and giving clear cues to show your understanding.

Elected board members will have a variety of skillsets and experience as volunteers. A partnership with a strong management company will provide the guidance and knowledge that will support the board as they fulfill their duties.

The holiday season is upon us, and nothing puts you in a festive spirit like pulling your holiday decorations out of storage. Many people derive a sense of community and comfort from seeing familiar decorations at the same time each year.

As community managers begin inspection, they note the necessary repairs for winter damage as they make their rounds through the community.

Cold weather will soon be upon us, so now is the time for your homeowner association (HOA) to make sure your maintenance program is on track. As brutal as Chicago winters can be, you certainly don't want to discover a leak in your roof during a heavy snowfall or have a boiler stop working during a record cold spell. Don't get caught in the cold!

Being on the board of your condo or homeowners association (HOA) isn’t an easy job. No matter what your level of experience, mistakes can happen. Although some of these can probably be corrected easily, why not avoid them altogether by learning from other board members’ experiences? Check out these recommendations for handling 5 common board member mistakes.

You want your community association to be successful. All board members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective board communication as an ingredient in your recipe for success? It is!

You may not be able to control rising utility rates, but your condo or homeowners association (HOA) can take measures to make your energy budget go a lot further. Just follow the four strategies described in this article. They’ve already worked for many Illinois properties managed by FirstService Residential.

Is good communication important to your property management company? Use this questionaire to find out.

As North America's property management leader, we understand that COVID-19 is impacting a lot of association budgets. Did you know that your board might be able to maximize value in unexpected areas to keep your association healthy and on sound financial footing? Read our article today to learn more.

Has your condo association been looking high and low for ways to save energy and money? The answer may be right over your head. Switching to LED bulbs can reduce your lighting costs by up to 75 percent. In this article, we answer common questions and shed some light on the benefits of LED lighting.

It’s possible for us to live in harmony with wildlife, but association leaders may need to exercise special vigilance when animals and humans might be in conflict.

Pat Bialek, VP Property Management, was named Community Association Manager of the Year at the Excellence Awards and Winter Gala hosted by the Community Associations Institute (CAI), Illinois Chapter. As the first-ever winner of this prestigious award, Pat was recognized for her exemplary knowledge, ethics, professionalism and skills in financial, administrative and facilities management.

Not all property managers have what they need to give you great service. Learn what it takes to be a great property manager.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

You love your managed community or high-rise building! But obviously, living in proximity to other people can come with challenges, especially during cold and flu season. As a board member, you want to help keep your residents healthy and your community running smoothly. Read on to learn 4 ways to do that.

A Maryland resale certificate is a critical document in a condominium’s resale disclosure package. Discover everything your condo should know in our guide.

No board wants to raise fees. But costs go up – or do they? Learn how cost containment can help keep your MD association fees from increasing.

You want your community association to be successful. All board members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective board communication as an ingredient in your recipe for success? It is!