Search

Annual and special meetings can have their own set of rules and needs. Read on to learn more about these two important types of meetings for your HOA or condo association board.

Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic.

Can cutting-edge property management software increase personalized customer service? It’s not a trick question, at least when it comes to the property management industry.

Regardless of how you feel about them, board meetings are more than just something your community association chooses to do. They are something your community association must do. Board meetings are crucial to the governance of your community association. If they aren't run effectively, chances are your association won't function well either.

Dale Young, director of portfolio management at FirstService Residential, and other industry experts reveal the common characteristics of effective and functional boards.

Somehow, in the blink of an eye, your sweet and cuddly baby has turned into an active and independent toddler – curious about everything and always on the move. She’s outgrown her crib and baby furniture, and now that she can speak up, she’s quite vocal about her desire to change the nursery into a big kid’s room – and has some definite ideas about how to get there. We know you may not agree with her tastes – or how much they might cost to implement – so here are six budget-friendly, easy-to-do tips to transform your nursery into a toddler’s room the whole family will love.

FirstService Residential’s Tasso Eracles discusses Toronto’s building boom and the important role property management experts play in helping condominium developers and builders overcome challenges and compete in this dynamic marketplace.

As a buyer, you may wonder whether moving into a community with an HOA is right for you. Perhaps you have heard horror stories from unhappy homeowners or have read about unreasonable boards that bully residents. How common are these events? And are the stories even true?

So your diligent search for that home of your dreams has finally led you to one that fits all your criteria. However, it is in an association, and you have known people who belonged to condo or homeowners associations (HOAs) that were poorly run or financially mismanaged.

You’re moving! That means an exciting new beginning. It also means a lot of work. But no need to stress out – following a simple checklist can prevent those moving migraines. One thing you’ll want to keep in mind: starting as soon as possible is the best policy. Good planning early on will save you some real heartache later. And though we’ve created a timeline that starts at two months out, your home closing may happen in as little as 45 days – just be sure to start the first items on the checklist as soon as you possibly can.

Is your community always aware of upcoming events, scheduled construction projects and upcoming board meetings? Do they understand their responsibilities and the policies they need to comply with? Clear, effective communication from the board to the residents makes a difference in the overall well-being of any community. Poor communication, on the other hand, is a real problem that can negatively impact your community’s reputation and even your operating budget and property values.

Does your board and management team communicate to the renters in your community? If no, why not? In communities where renters makeup a significant portion of the residents, they are often overlooked by the people running the community.

While it’s always best that all parties in an HOA, community association, condo association or other deed-restricted community agree and cooperate, it’s a fact of life that conflicts or disputes may arise. In many cases, the parties can settle their differences amicably and directly through frank and open discussion or negotiation. In other instances you may need mediation or arbitration to find a resolution.

Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members.

Vacation season has arrived, and with it, the need to pack, plan and in many cases, make arrangements for our four-legged family members. Many hotels and other accommodations are not pet-friendly, so pet owners must decide where, and with whom, to leave Muffy or Max when heading out of town. From kennels to in-home pet sitters, there are various options to fit your lifestyle and budget.

Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities?

As a board member, you want your community to grow and thrive. Having a vision for your community—the aesthetics of it, its reputation, the kinds of programming it offers and amenities it provides—is critical to its long-term well-being. A well-crafted vision will transcend board and resident turnover and keep your community on track.

Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. In part one of our two-part series, we look at why cyber security is so important to community associations. We also provide important steps that residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.

In part one of this two-part series, we discussed the importance of cyber security to your community association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks.

Here’s one of the great ironies of the property management industry: though it’s incredibly big, it’s still a big mystery to most people. Let’s let the numbers do the talking. In the United States, 24% of homes are part of associations, with a total value of $4.65 trillion and $65 billion collected in assessments. In Canada, the industry generates about $6 billion in annual revenue with a healthy annual growth rate of 3.4%.

The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes?

As a Board member, you want your building’s lobby to be aesthetically pleasing and inviting, but also safe and functional – after all, as the hub of your building, it provides essential services and can even become a social gathering place for residents and guests. So if your building lobby isn’t as attractive or functional as it could be – and doesn’t portray the impression you’d like it to – we have some suggestions that can help.

Elections are a big part of what make our community associations work. It’s what empowers members, galvanizes our community, and brings residents together for a common purpose.

Serving as a homeowner association (HOA) board president is an honor, a privilege, and an experience that many across North America take great satisfaction in. But before you make the leap from resident to board member, it’s essential to understand exactly the duties of an HOA president.