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  • The Do's and Don’ts of Community Association Warranties

    When your homeowners association took control of your community from the developer, a lot of paperwork came with that. Some of the paperwork undoubtedly included a number of warranties. Since then, you have probably collected warranties for a range of products and services your association has purchased. But be honest: How familiar are you with them?
  • HOA Board Members: HOA board positions and their role in your community

    It takes a lot to build a great community: you need committed residents, a dedicated board of directors, and a clear understanding of everybody’s roles and responsibilities. A strong community board will offer a complete vision for the community.
  • The Four Myths of Reasonable Accommodation vs Reasonable Modification

    You've heard the terms reasonable accommodation and reasonable modification before. But do you know the specific definitions of the terms and how they apply to your association?
  • The Future of Community Association Governance

    What does the future hold? Unfortunately, not the jet packs and flying cars we all thought we’d have, but there are important changes in practice and perspective in store for community association governance. To get at the heart of these upcoming changes and trends, Common Ground , an official publication of Community Associations Institute (CAI), brought 50 experts, members and stakeholders together to paint a picture of the future. The results from this panel have been published in the March/April 2016 edition of this publication. We’ve summarized the high points for you in this article, and we’ve added some insight from FirstService Residential, too.
  • The truth behind HOA rental restrictions

    Owning a home within a homeowner's association (HOA) comes with the advantage of having a supportive association that takes care of maintaining common areas and promoting a sense of order within the community.
  • Three Tips to Get Your HOA’s Drone Rules Off the Ground

    Look up in the sky! It’s a bird, it’s a plane… no, it’s a drone! And it could cause a potential conflict in your homeowner’s association (HOA). While some HOAs and property management companies use the drones as a tool to conduct property inspections, these unmanned, remote-piloted flying vehicles raise important questions on safety and privacy, especially for those devices equipped with cameras and imaging technology. So what’s the role of your community association management company when it comes to drones? Let’s take a look.
  • Tips for Community Management: Selecting a Landscaping Partner for Your Property

    The best property management companies agree that meticulously groomed landscaping is vital to enhance your property’s curb appeal. Industry research shows that investing in green spaces is among the top five property improvements that increase ROI return on investment for homeowners, communities and homeowner associations. It is clear that selecting the proper landscaping company is of the utmost importance, but how do you determine which company is right for your community?
  • Community Newsletter Ideas: Seven Tips for Creating a Community Newsletter

    Congratulations! You’ve been elected to the Board of your community association. You and your fellow members have some exciting ideas about ways to improve your community. And part of that is keeping your residents informed. It should be easy for you to write and distribute a newsletter, right?
  • Tips to Help your Building Implement a No Smoking Policy

    The dangers of smoking and secondhand smoke are well known, and tobacco use is now the leading cause of disease and preventable death in the United States. But smoking doesn’t just impact our personal health – it also affects the buildings we live in, potentially increasing the risks of fire and property damage, raising insurance costs, increasing legal liability and more. In addition, property management companies, condominium associations and property owners often field complaints from homeowners about how smoking doesn’t just affect their health and safety, but also their lifestyle – issues like secondhand smoke drifting into their units, increased litter and fire hazards from discarded cigarette butts, smelly and unsightly ashtrays ruining the aesthetics of common areas, and more.
  • To Self-Manage or Not? How to Get the Best Property Management Service

    How can I get the best service for my property? That’s a question community associations wrestle with regularly. Some self-managed community associations believe they can’t afford to hire a professional property management company to manage and maintain their community’s operations, assets, finances, common areas and other day-to-day activities.
  • HOA transition checklist: Choosing the right property management company

    In this article, we will explore the key aspects of transitioning to a new property management company and discuss the best ways that the chosen company can support your community throughout the process.
  • How to get the HOA board member training you need to be a successful community leader

    To be an effective board member you need the right training. Learn how to get the training you need to successfully govern your community association.
  • What do HOA Board Members Really Want? 7 Top Service Issues

    Whether you're on the board of a high-rise or community association. you want to hire a property management company that will provide the best service for their community. What does that really mean?
  • What Our Clients and Vendors Are Saying

    Finding a property management company to partner with your board isn’t easy. Find out how we can help you.
  • What to consider through an HOA appointing a new board member

    You've gone from a fully functioning homeowners association (HOA) board to a leadership group with a gaping vacancy. This hampers productivity, causes confusion, and at its worst, may create worry amongst your association members. But not to fret. HOA Board turnover happens. And if managed correctly, you can fill the opening and get back to business in short order. Below are some tips to help you through the process of filling an HOA Board vacancy.
  • What to Consider When Planning Your Community Landscaping

    Beautiful landscaping is integral to any community. The right community landscaping can enhance your property values and make the area more enticing to prospective homebuyers and residents. Whether you’re investing for the first time or revamping your community landscaping, here are four considerations to keep in mind when choosing what to plant, when to plant and how to maintain what you’ve planted.
  • CC&R Meaning: What you need to know about HOA CC&Rs

    In the following article, we’ll explain everything you need to know about HOA CC&Rs, including the basics, benefits, and how they impact your community.
  • Master association management – one company or several?

    If you live in a master-planned community, you are a member of its master association. As the umbrella association for the community as a whole, the master association maintains common areas such as community roads, entrances, and amenities.
  • Why Partner With a National Property Management Company

    Hiring a professional property management company for your homeowners’ association is the best way to increase property values and enhance the lifestyles of residents within your community. However, finding the management company that best fits your association’s needs can be a challenge. Should you be looking to partner with a company that has extensive resources drawing from a national presence? Or should you work with a smaller company?
  • Why your property management certification matters

    When a property manager presents you with their business card, you might have observed a series of acronyms following their name. These abbreviations, such as CAM, PCAM, CMCA, and others, represent property manager certifications obtained, indicating their level of education and expertise in the field.
  • Why a Team Approach to Transition is Best for your Community

    Even in the best of times, transitioning from one property management company to another is a work-intensive and stressful process. Things can go bad quickly if the transition is carried out without the necessary resources and strict attention to detail. To avoid potentially serious financial missteps during a management transition, homeowners associations (HOAs) should consider bringing aboard a management company that provides a team of experts to guide the process.
  • Why Your Condo or High-Rise Needs a Great Front Desk Team

    Your front desk staff is the “face” of your building – the first point of contact for homeowners and guests. As a result, each members plays a crucial role in creating your building’s image, as well as shaping the perceptions and experiences of everyone who enters. Consequently, when a resident or visitor walks through the front door – whether it’s their first time or hundredth – the reception and greeting they receive and the way they are treated can significantly impact their entire experience.
  • 11 Things About Community Association Management Every Board Should Know

    Choosing the right community association management company is one of the most important decisions a board will make. Know what you should expect from a qualified service provider!
  • 15 Things You’ll Want to Do Before Selecting an Insurance Agent

    Insurance is one of the most important line items on your association's budget, but it is oftentimes the most expensive. Do you know how to select the right agent?
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