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Dan Wurtzel, president of property management at our New York office, was tapped as a thought leader in an article about seasoned board members in the Cooperator. Dan discusses how uncertainty about building knowledge and the position’s requirements can be detrimental to productivity, as well as some of the services the company provides to help both new and experienced board members become more effective in their roles.

Youhave just been appointed to your homeowner and community association board. Now it’s time to brush up on your vocabulary with terms that are going to be a part of your new life as a board member.

Regardless of the size of your community, or where it’s located, there is always one thing that every community association board and committee needs: resident volunteers. Unfortunately, however, volunteers are often a scarce resource.

Whether you are a board member who wants to ensure your board is doing everything it can to succeed or a resident who wants to get involved in the governing of your community, we have identified the best practices that can help you get the answers you need.

During these unprecedented times, residents are spending the majority of their time at home to prevent the spread of COVID-19 and protect themselves and their loved ones from infection. One of their primary contact points with the outside world is in your HOA or condo common areas, where they can be at risk of contact with lingering coronavirus or even spread existing virus to other areas of the property. Read on for a comprehensive list of places to clean and how to clean them.

Holidays can be a lot of fun when you live in a planned community, condo or co-op. But when you are on your association’s board of directors, they can also be a lot of work. You have to make sure all the prep work is done, decorations are up, vacations are covered and parties are planned. Can a group of volunteers—as dedicated as you may be—possibly get it all done? And do you dare wish to do it with minimal stress, too?

Missouri’s Curry Association Management, the newest member of the FirstService Residential family, was recently honored for its substantial efforts and ongoing commitment to the Police Athletic League (PAL) of Kansas City, which provides a safe and stable haven for the area’s underprivileged youth.

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.

If you volunteer your services to your homeowners association, you know there are many rewards – but also, quite a few challenges. There are residents with individual demands and concerns and Board members who may have difficulty agreeing. There is also the critical need to carefully develop – and adhere to – a strict budget. And that’s just the beginning.

As a homeowner who lives in an association, you put a lot of trust in the people designated to manage your association’s money. So it can come as quite a shock if you discover that one of those people has been stealing from your association’s funds. Fraud can leave you and your neighbors feeling betrayed and vulnerable.

Fraud can strike just about any association – even one that is professionally managed – regardless of how small or large your community may be. However, a good property management company will have checks and balances and other security measures in place to help reduce the risk.

Homeowner and condo association board members know that their collective actions yield lots of great results. Just take a look at the minutes from your last couple of meetings and you’ll see all the evidence you need.

Sooner or later, most community associations face some kind of management change. If your community has a great manager, you probably want them to stay forever. But how realistic is that?

Every association board is primarily responsible for preserving, protecting, and maintaining the association's assets. That requires careful financial management, which is where your board treasurer comes in.

Are you familiar with the term “fair living space”? If you’re not, you should be – it can have a profound effect on your community, your association and your residents. A fair living space involves providing an environment in which people with disabilities enjoy the necessary accommodations in their homes and community amenities. It’s really all about access, and something the law calls “reasonable accommodation,” which means “a change, exception, or adjustment to a rule, policy, practice or service.” While the law may require you to make some accommodations, there are other things your association may be able to do which can further enhance the lifestyle of those who reside in your homeowners association. While it will directly and positively impacts the quality of life for those residents with challenges and disabilities, it will also positively impact the overall image of your community.

Read about the Affordable Care Act (or ACA) and the ACA will have on the association and its vendors/service providers.

Good community living looks easy. People are smiling. Residents are enjoying amenities. And the neighborhood or building looks amazing. But behind all this, there’s a lot of hard work. So who, exactly, is responsible for creating the kind of place people love to call home? And how does it all come together? Well, those answers are what we’re here for. Let’s take a look at the essential elements that need to come together to create a great community.

Congratulations are in order – you’ve just been elected to the board. So now the big question: What’s next? “The great thing about associations that are helmed by owners is that they have a vested interest in doing right by their community,” said Kirk Kowieski, CMCA, AMS, vice president of FirstService Residential. “But that also comes with challenges...many board members find themselves in this kind of position for the first time, so there’s a little bit of a learning curve.” Fortunately, FirstService Residential is here to help. Follow these new board member basics and you’ll soon be governing like a pro.

Let’s face it: nobody puts “organizing paperwork” at the top of his or her favorite-things-to-do list. But maintaining good records is essential to the critical functions of your homeowner association (HOA), and following a system of organization can streamline your operations by increasing efficiency, providing transparency and preserving a history of communication.

As a board member, you can measure your success in a lot of different ways. The projects you’ve completed, the financials you’ve strengthened, the long-term plans you’ve put in place – all of these are clear indicators that you’ve done your job, and you’ve done it well.

Millennials (also called “Generation Y”) are making a big impact on communities. Comprising the youngest adult population in America (think people born between about 1980 and 1995), these individuals now constitute 31% of all new home and condo sales, according to the National Association of Realtor’s Home Buyer and Seller Generational Trends study 2014. Here’s a breakdown that puts it all into perspective:

Maybe you’re self-managing your community. And maybe things are going just fine. But maybe they could be better...and just maybe, that could happen through full-service property management.

The relationship between a community and its property management company is like most relationships in your life: its success hinges on communication.

The great thing about community association boards is the variety of people who volunteer their time to serve the association. They bring with them different perspectives, divergent attitudes, and refreshing points of view.