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Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

If you’re looking for comprehensive information about the different types of association meetings, ask a seasoned board member or your property manager for information and guidance. Meanwhile, we’ve put together answers to some of the most common questions about annual and special meetings.

Each of us, in our own way, are doing our part to make those in uncomfortable situations feel a little closer to home and a lot closer to love.

Missed the event? Discover our top takeaways for adding or optimizing EV Charging for your high-rise building.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

In Texas, where temperatures can reach triple digits and humidity isn’t far behind, a refreshing dip in a pool can be a welcome relief. That’s why so many HOAs offer swimming pools as an amenity. Here are 10 guidelines to help you manage your association pool.

Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association.

Shopping is the hallmark of the holiday season, but the influx of packages can make any condominium association struggle to stay organized. Discover ways to handle holiday packages with ease by asking four simple questions.

Today, high-rise living is attracting a broad range of residents, from millennials to empty nesters, all seeking convenience and luxury in an urban setting. Although they have a common drive to discover this newer metropolitan lifestyle, these very different households have a variety of needs and wants. This means that there is not a one-size-fits-all solution for defining what desirable amenities look like. In fact, properties must continuously adapt and update their offerings to stay competitive in their community.

A leak in a high-rise condominium can quickly result in expensive water damage. How can you reduce your risk and be better prepared if your building springs a leak?

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.

Handling day-to-day maintenance and making necessary improvements are critical responsibilities for any homeowners association (HOA). And when your serve on your association’s board of directors, they can quickly become overwhelming if you don’t have a good system in place to manage them. So how do you make sure that your maintenance staff is able to handle that long list of tasks that need to get done so that your community runs smoothly and retains its appeal?

Whether you live in a single-family, condo, high-rise or operate a commercial building, we all should know how to prepare for the impact of severe weather.

Find out how your condo association could benefit from the online presence you deserve!

At one time or another, every condominium corporation has to spend money on replacing equipment or making major repairs. Whether that means replacing a roof, installing a new ventilation system or any other big-ticket project, they are a necessity. But how should your condo corporation pay for them?

Frozen pipes are an unwanted, but common, occurrence during Alberta's cold winters. The damage caused can be significant to condominium units and shared property. Our cold weather warning offers condominium residents tips to prevent frozen pipes and the water damage that results.

When people live in close quarters, it is inevitable that they will hear sounds from neighbouring condos from time to time. Noise between units can be minimized in many ways. One of the most effective tools for a condominium board to implement is a flooring policy that guides owners when they want to replace their floor coverings. Choosing the right products makes a big difference when it comes to the transfer of noise between condominium units.

Don’t make it easy for criminals to get into your home. These 11 common sense tips will help homeowners improve the security of their property and make it safer for their families.

As community managers begin property inspection, they note the necessary repairs for winter damage as they make their rounds through the community. T

Cold weather will soon be upon us, so now is the time to make sure your condominium maintenance program is on track. As brutal as Alberta winters can be, you certainly don't want to discover a leak in your roof during a heavy snowfall or have a boiler stop working during a record cold spell.

Reserve Fund Studies are based on the assumption that components will reach their maximum useful life. However, if a preventative maintenance plan doesn’t accompany your reserve study, it’s highly unlikely some components will ever reach their maximum useful life.