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  • How Property Management Experts are Making a Difference in Today's Competitive Housing Market

    FirstService Residential’s Tasso Eracles discusses Toronto’s building boom and the important role property management experts play in helping condominium developers and builders overcome challenges and compete in this dynamic marketplace.
  • Communication in the Community: Do you have a plan?

    Is your community always aware of upcoming events, scheduled construction projects and upcoming board meetings? Do they understand their responsibilities and the policies they need to comply with? Clear, effective communication from the board to the residents makes a difference in the overall well-being of any community. Poor communication, on the other hand, is a real problem that can negatively impact your community’s reputation and even your operating budget and property values.
  • Renter and tenant communication: Why it matters to your association

    Does your board and management team communicate to the renters in your community? If no, why not? In communities where renters makeup a significant portion of the residents, they are often overlooked by the people running the community.
  • Property management tips for board members

    Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members.
  • 5 steps to create your preventative maintenance schedule

    While community preventative maintenance keeps systems running in a way that keeps future problems from happening, predictive maintenance entails using existing data to determine when systems might fail. Creating your community preventative maintenance schedule will help you budget for these occurrences – and eliminate most of those nasty surprises. Here’s how you can do it.
  • A guide to community swimming pool resurfacing options

    Your pool is a source of fun for all of your community’s residents. Yet when it comes time to resurface it, it can quickly become a source of headaches. Knowing the facts about your pool resurfacing options can help minimize the hassle – and ensure your community enjoys a quality pool experience for years to come. The best decision is an informed decision. An excellent community association management company will be experienced in this area and can weigh in with some really good insight – and make a recommendation for a reliable pool specialist, too. But before you get to that point, you can start with these pros and cons.
  • 6 essential HOA pool rules to enforce in your community

    Summertime is swim time, and for the most part, it’s a plunge into carefree fun. But without the right swimming pool safety practices, your residents and association could be at risk.
  • HOA committees: Understanding HOA committee roles and responsibilities

    Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities?
  • Understanding board and property management company communication

    As a board member, you want your community to grow and thrive. Having a vision for your community—the aesthetics of it, its reputation, the kinds of programming it offers and amenities it provides—is critical to its long-term well-being. A well-crafted vision will transcend board and resident turnover and keep your community on track.
  • What to know about community association cyber security

    Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. In part one of our two-part series, we look at why cyber security is so important to community associations. We also provide important steps that residents in your community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.
  • HOA cyber security: Tips for association board members

    In part one of this two-part series, we discussed the importance of cyber security to your community association and the steps that residents can take to protect themselves and their association. In this article, we look at your board’s responsibility in preventing cyber attacks.
  • Debunking property management company myths

    Here’s one of the great ironies of the property management industry: though it’s incredibly big, it’s still a big mystery to most people. Let’s let the numbers do the talking. In the United States, 24% of homes are part of associations, with a total value of $4.65 trillion and $65 billion collected in assessments. In Canada, the industry generates about $6 billion in annual revenue with a healthy annual growth rate of 3.4%.
  • Understanding common community manager responsibilities

    The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes?
  • Effective tips to enhance your apartment building lobby design

    As a Board member, you want your building’s lobby to be aesthetically pleasing and inviting, but also safe and functional – after all, as the hub of your building, it provides essential services and can even become a social gathering place for residents and guests. So if your building lobby isn’t as attractive or functional as it could be – and doesn’t portray the impression you’d like it to – we have some suggestions that can help.
  • HOA nominating committee guidelines: Understanding HOA elections

    Elections are a big part of what make our community associations work. It’s what empowers members, galvanizes our community, and brings residents together for a common purpose.
  • What does an HOA president do?

    Serving as a homeowner association (HOA) board president is an honor, a privilege, and an experience that many across North America take great satisfaction in. But before you make the leap from resident to board member, it’s essential to understand exactly the duties of an HOA president.
  • Eight ways a property management company can help you and your community

    Being part of a Homeowners Association is rewarding – yet it can also be challenging at times. Board members are often tasked with difficult duties ranging from proper financial stewardship to navigating community conflicts, and much more.
  • Elderly New Yorkers, Here for the Duration

    New York City's elderly resident population is growing rapidly, and is projected to increase by an additional 35% over the next 15 years. FirstService Residential Managing Director Marni J. Berk, general manager of the Lincoln Towers complex, is one of the property management experts feautured in a recent New York Times article that describes the challenges of accomodating aging building residents.
  • HOA online voting: Can an HOA board vote by email?

    For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community?
  • HOA pet rules: 4 things to know

    If you live in a pet-friendly community, it’s essential that your association board set boundaries to keep order within your community. Many of the issues that become problems in pet-friendly communities have very little to do with the pets – after all, they can’t clean up after themselves.
  • The future of community association management: What to expect

    As a profession, community association management is relatively young; it goes back about 50 years. But in that short time, it has made great strides—and so have the communities who have benefited from professional, skilled management teams. But what does the future hold for this profession, and how will it influence how community members live? The trade organization Community Associations Institute (CAI) put their publication, Common Ground , to work to find some answers to this question. They brought together industry experts to weigh in on the matter. FirstService Residential has also been at the forefront of looking to the future in this growing industry.
  • The future of association living: 4 factors to consider

    What does the future hold for your community association? If you’re a board member, you might already have a pretty good idea – most likely because you’ve developed a plan for it. But what about issues outside of your control? How will they influence the strategies you develop to ensure your community is a great place to live for years to come? Let’s see where the coming decades will take us.
  • FirstService Residential Chairman Gene Gomberg Honored as Ultimate CEO/Chairman

    Gene Gomberg, Chairman of FirstService Residential, was honored as an Ultimate CEO/Chairman by the South Florida Business Journal.
  • FirstService Residential's New York Office Featured in Mann Management Report

    Our New York office is profiled in the November/December issue of the Mann Management Report.
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