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  • How do you pay HOA fees: FAQs for making HOA online payments

    Not too long ago, one of the main ways residents in homeowner associations (HOAs) could pay their association fees was with a check, money order, or cash. Fast forward a decade or two later, and paying with a check is inconvenient for many residents who no longer use checkbooks or carry cash—leaving many homeowners wondering how to make an HOA payment online. Luckily, we know how.
  • Setting Pet Policies for Your Community

    Establishing rules and boundaries to keep order within you community is key to ensuring residents are respectful of the common areas. Whether you live in a pet-friendly community or where no pets are allowed it is important to include the rules in the community’s governing documents that specify limits on the type and number of pets allowed. Here are some ways your community association board and Property Management Company can help resolve any pet-related issues.
  • Upholding community standards: 5 most common HOA violations

    An HOA violation refers to any action or condition that goes against the community's governing documents, including covenants, conditions, and restrictions (CC&Rs), and bylaws.
  • Financial Statements 101 – the What, Why and How

    Your board took the time to create a solid budget your association can stick to. Now how do you regularly measure your success at doing so? Regularly generated financial statements are the best tool for keeping an eye on the fiscal fitness of your association.
  • How Are HOA Board Members Elected?: HOA Board of Directors Voting

    Elections are a big part of what makes our community associations work. Learn the important details concerning elections, and the intricacies of the process.
  • Drowning in Paperwork? Six Guidelines for Getting it Organized

    We all know that “organizing paperwork” is not at the top of most people’s list of things-to-do. Most likely we also know that it suddenly achieves high importance when we have to ask ourselves “now where did I see/put that?” When speaking of the documents of a condominium corporation, it is imperative that these be accessible and up-to-date when they are needed. These six guidelines will help you get it organized.
  • Avoiding Community Conflict: Best HOA Practices for Dispute Resolution

    How do you prevent conflict, avoid costly litigation and maintain a great resident experience in your community? Start by adopting these best practices for dispute resolution.
  • Is HOA Agreement a Unicorn? 3 Boards Share What It Takes

    While maintenance, events, committees, and budget are all crucial aspects of managing a homeowners’ association, there's one even bigger challenge that board members face: HOA agreement and alignment. Read on to discover the secret to successful alignment among diverse individuals with distinct values.
  • Choosing the Right Community Management Company to Manage Amenities

    A big part of what sets your community apart is the amenities it offers. This goes beyond a pool, a fitness area or a place for a rooftop party – your amenities help create a lifestyle, and that’s the most important thing to residents and association members.
  • Creating a New HOA Policy Without Making Enemies

    Whether you are addressing overnight guest parking, or approved flooring, the basic process for creating good policies and enforcing them successfully are the same. Consider these eight steps when establishing an HOA policy.
  • Electronic Voting in Arizona - What You Should Know

    These days, you can do almost anything online—buy groceries, look for a job or even find love. But what about voting on issues that affect your community?
  • Before Creating a New HOA Policy, Ask These 5 Questions

    Great policies can help your association run smoothly, enhance the resident experience and improve your reputation. Here are five questions to ask before creating a new HOA policy.
  • Four Steps to Creating a No-Smoking Policy in Your Building

    We have all heard about the harmful effects of smoking and secondhand smoke exposure. Arizona law addresses the dangers of secondhand smoke through its Smoke-Free Arizona Act. The Act prohibits smoking in enclosed public buildings and workplaces, as well as in enclosed, common areas of multifamily buildings.
  • Don’t Be the HOA Bad Guy: 4 Proven Policy Enforcement Tips

    Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:
  • HOA Committees and Volunteers: 8 Rules to Rally Residents

    A healthy and effective Arizona homeowners association is not only able to identify great volunteers and committee members, but will empower them to drive positive change in the community. But how do you get there?
  • Reserve Funds: HOA Budgeting Tips to Improve Your Returns

    Are you getting the best returns on your reserve funds? Most Arizona board members aren't sure. Find out six ways to improve your association's reserve fund returns, like creating an HOA investment policy.
  • How to Select the Right Community Management Company

    If you’re a board member of a Phoenix HOA, or any Arizona community for that matter, you’re used to facing challenges. But oftentimes, these challenges can become overwhelming. That’s why many master-planned and condo communities look to professional community management companies for help.
  • Is Your Association Manager Equipped for Success? 3 Questions to Ask

    Does your association manager have the right tools, resources and support to take your association to the next level?
  • Seven Tips for Choosing the Right Reserve Study Firm

    Your reserve fund is an important way for your homeowners association (HOA) to plan and budget for the future. It gives you the financial ability to maintain the quality of your community by funding necessary—and expensive—projects. Rather than covering day-to-day maintenance expenses, a reserve fund is intended to be used for major expenses like roofing, paving and capital improvements (for example, new construction or remodeling).
  • 6 Questions for Self-Managed Associations to Consider

    As a self-managed association, do you need a management partner? Before making that choice, ask these 6 questions.
  • The Facts about Synthetic Turf

    Considering synthetic turf for your community common areas? Understanding the facts on what it's made of, benefits and disadvantages, and how it will affect children or pets will make all the difference when determining if synthetic turf is the right choice for your community!
  • 3 Strategies to Keep HOA Assessments Stable and Add Value

    There are often valid reasons to raise assessments, but in some cases, you may want to take a different route. Here are three cost-saving strategies.
  • Staffing, Employer Liability and Homeowners Associations: Who is Handling Your HR?

    You may take on several responsibilities as an HOA board member, but Human Resources (HR) should not be one of them. In order to avoid employer liability, your board should leave HR responsibilities to a professional community management company.
  • Why Master and Sub-Associations Should be Managed by the Same Community Management Company

    Have you ever been in a situation where you didn't know who to call when an issue in your HOA came up because you live in a sub-association of a master-planned community that has two different community management companies? This is a consistent challenge for many homeowners living in multiple managed communities.
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