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Enforcing HOA policies is nobody’s cup of tea, but having good policy enforcement in place helps improve the resident experience and elevates your reputation. Follow these 4 principles for healthy policy enforcement:

Vendor relationships are a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet service, pool maintenance, valet services and more. Open, effective communication with the people who service your community and residents is crucial for maintaining the lifestyle your residents expect and deserve.

Do you know how your community rates to newer communities? What can you do to change your image? Find out how you can be keep your rating up in this new article by Erin O'Reilly that was featured in Management Trends.

Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association.

Here are some email communication best practices for your building to use when sending out communications regarding the current pandemic.

The Climate Mobilization Act, requires buildings 25,000 square feet and larger to reduce greenhouse gas emissions by certain target percentages in 2024, 2030, and beyond.

It goes without saying that how we communicate has drastically switched from in-person contact to user-friendly digital platforms since the COVID-19 pandemic began to spread.

It’s important that co-op and condo boards come together to achieve strategic alignment.

As board communications become increasingly reliant on web-based technologies, it’s more important than ever to take proactive steps to safeguard the way you share and save sensitive information.

In an effort to help our clients and their families stay safe during these difficult times, FirstService Residential’s in-house technology experts recently assembled a list of best practices and technology tips for working at home, improving password security, identifying potential scams and selecting personalized internet packages.

Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world.

As a board member for your condominium corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.

What makes a community a great place to live? A lot goes into it, but it’s no secret that often depends on community engagement.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

Watch our final episode of Ask the Expert, to learn about leveraging your buying power with Christian Mora, National Director of Procurement at FirstService Residential.

Start off our quick, 4-part webinar miniseries, Ask the Expert, with Joe Bushey, president of VIVE (Vendor Insurance Verification Experts), as he talks about the significance of vendor loss risk.

Tune in to hear a panel of board members discuss their best advice around the topic of Committee Formation.

Get answers to frequently asked questions submitted by board members like you!

Managing association covenant enforcement can be difficult in any community. Restrictions for every community can be different, and it can be a challenge to keep the rules fair, reasonable and equally applied to all homeowners. Read on for some basic guidelines that will make navigating through these issues a little easier.

Everything is bigger in Texas & sometimes even hurricanes. And during hurricane season, being a board member for a residential community in the Houston area can bring some big challenges, too. To help get you and your community ready and reduce the effects if a hurricane does strike, we've put together six important tips.

A leak in a high-rise condominium can quickly result in expensive water damage. How can you reduce your risk and be better prepared if your building springs a leak?

Summer time – the perfect season to hit the road, relax, spend time with family and friends, or embark on a new adventure. While you hope your residents have fun on their summer vacations, you also want to make sure that their homes stay safe and they fulfill their responsibilities to the association while away. Whether you live in a condominium, master-planned or single-family community, you want to make sure that your residents prepare their homes in a way that helps protect themselves and the community.

Summertime: It’s the perfect season to hit the road, relax, spend time with family and friends or embark on a new adventure. Although you hope that residents in your community have fun on their summer vacations, you also want to make sure that their homes stay safe and that they continue to fulfill their responsibilities to the association. Whether yours is a condominium, master-planned or single-family community, follow these tips to help your residents prepare their homes in a way that protects it and the community while they are away.

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.