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If your community is managed by a property management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day condo corporation business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and board members need to be able to take care of condo business how and when it’s convenient for them.”

We will all need a measure of patience as we navigate changes related to the pandemic. Communications may move at a pace that’s different than we’re used to. As always, the best policy is to assume positive intentions from others, listen carefully and respond professionally.

The holiday season is upon us, and nothing puts you in a festive mood than pulling your holiday decorations out of storage. Many people derive a sense of community and comfort from seeing familiar decorations at the same time each year.

Most people who join the board of their condominium corporation aren’t experts. Rather, they are well-intentioned, dedicated volunteer-leaders who want to protect property values and ensure their community continues to be a great place to live. If you’re a new board member – or even a seasoned one – it’s important to get the training you need to govern effectively and address the issues you may face.

Cold weather will soon be upon us, so now is the time to make sure your condominium maintenance program is on track. As brutal as Ontario's winters can be, you certainly don't want to discover a leak in your roof during a heavy snowfall or have a boiler stop working during a record cold spell.

What makes a condominium community happy? A lot goes into it, but it’s no secret that much of it depends on community leadership.

You want your condo community to be successful. All board members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective board communication as an ingredient in your recipe for success? It is!

Condo policies are necessary in any corporation, but if they aren't well thought out or properly implemented, they can create more problems than they solve. How do you change condo policies? What can your board do to be certain that the condo policies you establish do the job they were intended to do?

Whether you have been newly elected to your board or you have been a board member for several years, you owe it to your residents to make sure that you are managed by the best property management company. Every condominium corporation differs in their needs, so you must take the proper time and ask the right questions when hiring a property management company.

Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world.

Halloween is right around the corner and before it arrives there are many precautions we must take to ensure our kids and community are safe. As we prepare to celebrate let’s go over a checklist of safety measures we can take to make sure the little ghosts and goblins throughout our community are safe.

Getting the most out of the relationship between your Condominium Corporation and your property management company comes down to many important factors and communication, as in any relationship, is essential.

As a board member for your condominium corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.

What makes a community a great place to live? A lot goes into it, but it’s no secret that often depends on community engagement.

Community events are a great way for Condominium Corporations to bring residents together, create a sense of community pride and encourage a social and cohesive community environment! What better way to build relationships and enhance residents’ quality of life than to bring homeowners together to meet their neighbors and feel more connected and engaged with their local community.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

The Canadian Senate passed Bill C-45, known as the ‘Cannabis Act’, in June 2018 which legalized the recreational use of cannabis across Canada.

Are you looking for a new career path? Why not try property management? Working as a Property Manager will allow you to connect with people to form a sense of community and help enhance their lives as residents. Learn more about how joining the property management industry could fulfill your career dreams.

You love your managed community or high-rise building! But obviously, living in proximity to other people can come with challenges, especially during cold and flu season. As a board member, you want to help keep your residents healthy and your community running smoothly. Read on to learn 4 ways to do that.

No board wants to raise fees. But costs go up – or do they? Learn how cost containment can help keep your PA HOA fees from increasing.