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After the Storms: A Harvey and Irma Update from Our CEO
We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients. -
Aging Gracefully - The Retirement Industry in South Florida
Every day for the next 15 years, 8,000 additional Americans will reach retirement age -- and millions will move to active adult communities in Florida. FirstService Residential manages 35,000 homes in 55-plus communities in South Florida, as well as thousands of additional units in active adult communities throughout the country. Hear CEO Chuck Fallon describe the challenges and opportunities of managing this unique sector in a radio interview on NPR. -
“Be Genuinely Helpful": Giving Back to Our Communities
Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic. -
HOA bidding procedures: Simplification tips
Picture this: your homeowners association has a big job that needs to be done, so you’ve got to find a qualified contractor to do it. How do you manage your vendor selection process to make sure you find the best one to fill your needs? -
Community Awareness: Protect Your Neighbors by Tuning Into Their Routines
There’s a big difference between being a busybody and having a general awareness of your neighbors’ regular activities. Knowing their routines enables you to quickly realize when something is awry, especially for residents who live alone. And in a true emergency, that awareness could literally save a life. -
Community Property Management 101: Top Tips for Board Members
Whether you’re a new or current board member, you can avoid major issues and make your term more fruitful, rewarding and, above all, effective by following these 9 tips for board members. -
COVID-19: Making Virtual Connections in Crisis
Learn how associates, residents and board members are making a difference in their communities with interactive online activities, during COVID-19. -
HOA committees: Understanding HOA committee roles and responsibilities
Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities? -
Great Service: Community manager duties
The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes? -
Earthquake Preparedness Tips for Your Community Association
As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know. -
Elderly New Yorkers, Here for the Duration
New York City's elderly resident population is growing rapidly, and is projected to increase by an additional 35% over the next 15 years. FirstService Residential Managing Director Marni J. Berk, general manager of the Lincoln Towers complex, is one of the property management experts feautured in a recent New York Times article that describes the challenges of accomodating aging building residents. -
What to know about your HOA emergency preparedness plan
No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning. -
Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto
On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO. -
5 tips for fire safety in a building or high rise
Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety. -
Five Reasons to Use Quality Vendors
When you have a large-scale project slated for your community, it’s tempting to select a vendor based on price. After all, what’s more important than saving your association money? -
Five Ways Today’s Active Adults Spend their Days Differently
It’s no secret that active adult communities are changing. With shifting demographics and lifestyles, gone are the days of sequestered neighborhoods in the far-flung suburbs dominated by golf culture. -
Four Ways Active Adult Communities Are Changing
Mention the phrase “active adult communities” and a few images probably spring to mind. But whatever you’re thinking (and we’re guessing it involves golf carts), the reality is actually a lot more diverse. -
4 ways to set a holiday decoration policy in your community
People decorate for everything these days – from Valentine’s Day to the patriotic celebrations of summer and on to the fall festivities and winter wonderlands. Many people derive a sense of community and comfort from seeing familiar decorations at the same time each year. -
Going Virtual: HOA & COA Web Conferencing
Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association. -
Good Management – The Key to Active Adult Community Success
The growing population of baby boomers in the U.S. is driving an increase in the popularity of age restricted communities. Learn how existing "55 and better" communities are adapting their facilities and programming to retain a competitive edge in this evolving marketplace. -
What is vendor management? The importance of vendor communication
Vendor management is a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, valet services and more. Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents. -
What to consider when hiring property management vendors
Your Board of Directors oversees the many day-to-day tasks required to operate and maintain your community…but they can’t do it alone. Your property management team will be expected to hire a wide array of vendors, including painters, plumbers, electricians, landscapers, repairmen for equipment maintenance or emergencies, exterminators, and more. -
Raising a Family in a High-Rise – How Communities are Making it Easier
When a lot of people think about high-rise living, they don’t necessarily jump to the idea of families in high-rises. In many cities, high-rises are still considered the domain of the young and single, or couples without kids or active retirees. The New York Times even ran a piece, in 1987, decreeing that “A High-Rise Is Not a Home for Children.” But today, thanks to a Millennial generation that doesn’t want to commute from the ‘burbs, more and more high-rises are actively courting families as residents. -
Why Millennials Matter to the Future of Your Association
Millennials are the fastest growing group of home buyers in the US. Learn why you need to get this important demographic involved in your association today.