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Active Shooter Training: What Should Your Community Do?
More than 1.4 million Americans have been killed by gunfire since 1968. Many of those shootings were accidental; some were suicides; some were at the hands of law enforcement officers in the line of duty. But many were not. Mass shootings, meaning that at least three people were killed by gunfire, have become an almost daily occurrence in the United States, with instances increasing each year since 2000, and many instances becoming more deadly. Thankfully, incidents of violence in community associations are rare, but unfortunately, they do occur. -
After the Storms: A Harvey and Irma Update from Our CEO
We have a very long road to recovery ahead for both Texas and Florida, for those of us affected by Hurricanes Harvey and Irma. In the aftermath of the storms, there are tangible examples of our industry leadership, and in particular, why our ability to immediately leverage the depth of resources we have at our disposal is such a powerful differentiator for us. Here are a few examples of how we leveraged our resources, organization-wide, to ensure seamless service delivery for our clients. -
“Be Genuinely Helpful": Giving Back to Our Communities
Learn how associates and residents are making a difference in their communities, providing grocery delivery and food delivery, during the COVID-19 pandemic. -
Coronavirus HOA Communications Strategies to Residents
Developing a comprehensive HOA communications strategy during this pandemic will help your board members and management team inform the community in a timely manner. -
COVID-19: Making Virtual Connections in Crisis
Learn how associates, residents and board members are making a difference in their communities with interactive online activities, during COVID-19. -
HOA committees: Understanding HOA committee roles and responsibilities
Thriving HOA committees have typically attributed “success by committee" as a factor for their growth. But what are actual HOA committee roles and responsibilities? -
Understanding common community manager responsibilities
The right support, the right personality and the right set of expectations from your community are critical for your community association management team to deliver exceptional results. Does yours have what it takes? -
How to prepare for an earthquake in your community association
As unpredictable as earthquakes can be, your community association should be prepared in case you ever feel the unmistakable rumble of a tremor. Here’s what you need to know. -
HOA online voting: Can an HOA board vote by email?
For a growing number of community associations across the United States and Canada, statute changes are making electronic voting a possibility for boards. If your state or province permits online voting – or will soon – does that mean that your board should make this option available to homeowners in your community? -
How to create your HOA emergency preparedness plan
No board ever wants to find itself in the midst of an emergency, but they happen. Whether you face an outbreak of illness, an earthquake, a hurricane, a fire, the impact of any devastating event can be minimized by good emergency preparedness planning. -
Fallon Describes Emergency Storm Relief on Fox Business’ Cavuto
On October 28, the eve of Superstorm Sandy’s one-year anniversary, Fox Business News aired a powerful segment featuring Chuck Fallon, FirstService Residential CEO. -
Five tips for fire safety in a building or high rise in your community
Living in a high-rise, condominium or co-op certainly has its perks. You get the convenient location, the dramatic views, attentive concierge services and a range of amenities. However, vertical living also means added challenges when it comes to fire safety. Fortunately, there are measures that both your association board and residents can take to improve safety. -
Four tips for creating your HOA holiday decoration policy
People decorate for everything these days – from Valentine’s Day to the patriotic celebrations of summer and on to the fall festivities and winter wonderlands. Many people derive a sense of community and comfort from seeing familiar decorations at the same time each year. -
Understanding virtual board meetings in your HOA and COA
Given the unprecedented practice of "social distancing," now may be the best time to find the right video conferencing platform for your association. -
How to use social media in your association: Building your community
Social media can be a phenomenal marketing and communications tool for your community association! It’s a great way to inform residents, keep them connected and strengthen their loyalty. But you need to put a strategy behind your community’s social media presence. -
Millennials and your association: What you should know
Millennials are the fastest growing group of home buyers in the US. Learn why you need to get this important demographic involved in your association today. -
5 steps to create a lifestyle program using community amenities
Now more than ever, communities are searching for ways to increase resident engagement and create a social atmosphere. One way managers capitalize on their available community amenities is through lifestyle programming. -
How to Host an Annual Meeting Your Homeowners Will WANT to Attend
Annual meetings don't have to be boring! Learn how your community association board can entice your homeowners into attending with easy tips. -
How to plan a successful HOA event
Want your events to bring residents closer? Everyone loves a well-planned event, and the residents in your community association are no exception. Follow these tips for creating memorable events in your community association. -
How to prepare for flooding in your high rise building
Floods are one of the most common types of natural disasters. They can also be the most detrimental for high-rise buildings. The nature of these buildings makes them particularly vulnerable to flooding caused by severe storms. -
Preventing Wildfires: How to protect your home from wildfires
Wildfires continue to be a constant and deadly threat across North America, and the risk intensifies with soaring annual temperatures, strong winds and severe drought conditions. -
HOA hurricane preparedness: How can a community prepare for a hurricane?
As a board member of a condominium or homeowners association near the coast, hurricanes are of special concern. But did you know that the best property management company can help you prepare for the season – and even minimize its impact on your community? That makes your property manager more than just a fair weather friend. -
How your property management company can help after a major storm
As communities in Texas and Florida discovered in 2017, hurricanes can be devastating, even if your community takes all the proper precautions to reduce your association’s risk. Read how a property management company should assist your community after a storm passes. -
Hurricanes plans and policies to reduce your association's risk
Hurricanes can bring tremendous physical destruction and financial ruin to a community association unless policies are put into place to prepare for the storms before they arrive, and to deal with the consequences afterwards. Every board whose association could possibly be impacted by a hurricane must have a hurricane preparedness policy to help maximize safety, minimize risk and ultimately, protect its operating budget too. And just as important as having a policy is communicating the policy to your residents.