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Your front desk staff is the “face” of your building – the first point of contact for homeowners and guests. As a result, each members plays a crucial role in creating your building’s image, as well as shaping the perceptions and experiences of everyone who enters. Consequently, when a resident or visitor walks through the front door – whether it’s their first time or hundredth – the reception and greeting they receive and the way they are treated can significantly impact their entire experience.

Choosing the right community association management company is one of the most important decisions a board will make. Know what you should expect from a qualified service provider!

How well your board communicates has a tremendous impact on your community association. Every board can benefit from these 5 principles.

Ah, Florida nights. Perfect temperatures. And...a disgusting mass of undulating insects climbing up the side of your building? Learn how to get rid of millipedes.

You've been elected as the President of the Board for your community association. You're signing up for a very important job! Here are some necessary skills!

Volunteering on the board of a community association is not for the faint of heart and can be a full-time job! Communities come in different shapes and sizes, but serving on a board of directors is similar across the board.

Social media can be a phenomenal marketing and communications tool for your community association! But you need a strategy!

9.4 million Floridians live in communities governed by a condominium or homeowners association, paying nearly $10 billion annually to maintain them. Board elections are important because they determine who will make decisions that affect all residents.

Whether you reside in a homeowners association, condominium association or cooperative association, the one thing they have in common is that they are all led by a Board of Directors.

Every community can expect to experience negligent or careless guests who will either cause a ruckus, or worse, damage association property. When that happens, deciding who should be held responsible for their actions can create a delicate – and potentially volatile – situation. Oftentimes, Boards may go after the owner, but they shouldn’t forge full-steam ahead without some sort of ammunition.

Clear, effective communication from the board to the residents makes a difference! Poor communication can negatively impact your community's reputation, operating budget and property values.

The strongest hurricane preparedness plan won’t be effective if you haven’t communicated it. Make sure that everyone knows what to do by following these important recommendations.

The right support, personality and set of expectations from your community are critical for your management team to deliver exceptional results. Does yours have what it takes?

Know what questions to ask a prospective property management company in Florida? Check out our list to ensure you have all the right information before making a choice.

Many community association boards and residents would like to implement energy efficiency measures in their communities. But what about the cost to get started?

Estoppel certificates are a critical part of any real estate transaction and can be confusing. What's included, how are they created, what does it all mean? Learn more here.

As a Board member, you have a pretty good idea of what the future holds for your association, but what about the issues that pop up and are out of your control?

Nothing says a healthy community like full homes/units and bustling activity in common areas. Painting a pretty picture of a dynamic community to potential buyers takes minimal effort on the part of the board.

Partnering with a property management company is a big step. Before choosing a company or hiring a manager, you and your board should do your research to make the best choice.

A great board treasurer has skills and characteristics to tackle the responsibilities of planning and strategizing the financial livelihood of a community. The right treasurer can make a big difference!

Board members benefit from taking continued education courses. Take a moment to read about the particular advantages that can be obtained.

A pool inspection can be a major source of anxiety for board members and residents. Don't throw in the towel; there are steps you can take to make sure your inspection goes...well, swimmingly.

What’s required to become a Florida board member? This article will answer this question from both a legal and a practical standpoint.

When it comes to service dogs and assistance animals, people often confuse the Federal American with Disabilities Act (ADA) with the Federal Fair Housing Act (FHA). Learn more about FHA and ADA laws here!