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Do you know how your community rates to newer communities? What can you do to change your image? Find out how you can be keep your rating up in this new article by Erin O'Reilly that was featured in Management Trends.

Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association.

Following the temporary closure of fitness centers, interior lounges and other amenity spaces, boards and building owners may want to consider offering alternative programming for residents.

Dan Wurtzel, President of First Service Residential’s New York office, was recently featured in Bisnow’s ‘Beyond the Bio’ series.

Do you know what questions to ask a prospective property management company? Check out our list to make sure you have all the right information before making a choice.

Here are some email communication best practices for your building to use when sending out communications regarding the current pandemic.

How can you ensure that shareholders/unit owners comply with the established rules without your board becoming the "building bad guys"?

Living in close proximity to other people can come with challenges, especially during cold and flu season.

The Climate Mobilization Act, requires buildings 25,000 square feet and larger to reduce greenhouse gas emissions by certain target percentages in 2024, 2030, and beyond.

Hoarding can be dangerous to every resident in your NYC condo or co-op building. Learn how to work with hoarders in your building today.

It goes without saying that how we communicate has drastically switched from in-person contact to user-friendly digital platforms since the COVID-19 pandemic began to spread.

FirstService Residential and FirstService Energy are prepared to help boards and owners identify capital improvements or retrofits that improve a building's energy efficiency score and letter grade.

As you begin to work on next year’s budget, it’s important to look for ways to save your building money to offset those unplanned expenses and potential revenue shortfalls.

With many meetings moving to telecommunications platforms like Zoom or GoToMeeting, it’s more important than ever to have a fine-tuned system for keeping your meetings organized and on track. There are steps you can take to ensure your upcoming meetings, whether they’re online or in person are effective and concise.

It’s important that co-op and condo boards come together to achieve strategic alignment.

Following the release of Interim Guidelines for Reopening Gyms/Fitness Centers, there are a number of procedures boards will need to consider when reopening fitness centers in residential buildings.

As board communications become increasingly reliant on web-based technologies, it’s more important than ever to take proactive steps to safeguard the way you share and save sensitive information.

In an effort to help our clients and their families stay safe during these difficult times, FirstService Residential’s in-house technology experts recently assembled a list of best practices and technology tips for working at home, improving password security, identifying potential scams and selecting personalized internet packages.

Not all property managers have what they need to provide you with great service. Learn what a great property manager looks like.

Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

Cold weather will soon be upon us, so now is the time to make sure your condominium maintenance program is on track. As brutal as Ontario's winters can be, you certainly don't want to discover a leak in your roof during a heavy snowfall or have a boiler stop working during a record cold spell.

Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world.

Getting the most out of the relationship between your Condominium Corporation and your property management company comes down to many important factors and communication, as in any relationship, is essential.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.