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If you’ve agreed to serve as a board member for your homeowners association (HOA), you may be thinking this is just like any other simple volunteer opportunity. However, there are certain fiduciary responsibilities and protocols that board members should be aware of to help protect the association and their own personal liability. Here we’ve compiled a few fundamental principles that every board member should apply.

Whether your association is faced with presenting positive or potentially controversial announcements, you can probably expect a few homeowners to raise their questions and concerns during your annual meeting, making it difficult to keep your meeting on track. To help, here are a few things you can do to limit distractions or interruptions and keep the meeting rolling full steam ahead.

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.

The half-year mark has come and gone and we’re now staring budget preparation season in the face. With just a little preparation you can charge forward to tackle this budget with confidence. As North America’s leading association management company we are no strangers to annual budgets. In our experience the first step to successful budget planning is a little preparation. Here are a few quick tips to get you started on the right foot.

After partnering with thousands of board members like you, we've identified 5 tips to help you be successful this year.

Do your residents have the 411? See how board members can create an effective communications strategy that gets everyone talking!

You and your fellow board members want what’s best for your condo corporation. You’re serious about your fiduciary duty and about protecting the corporation’s interests. Misunderstanding some important facts about insurance can actually put your community may be at risk.

Creating your condominium corporation’s annual budget is one of the most important responsibilities your board has. It takes a lot of hard work and may require spending decisions that won’t be popular with unit owners. Consequently, owners may voice strong objections or even question the board’s ability to manage the corporation’s money.

Every condominium corporation needs rules and policies. But if your condo board doesn’t carefully think them through or doesn’t implement them properly, they can backfire. Rules that go too far or enforcement that is inconsistent or lax can lead to animosity among residents and can chip away at your condo’s sense of community. How can your board implement rules and policies that won’t cause these types of problems?

It’s that time of year again – budget season is upon us. You know the things to consider when creating your budget, but what drives your process? Are you focused on achieving a particular vision for your community? Avoiding conflict in the community? Solely looking to avoid increasing dues/contributions?

It’s budget season! Are you stressed? Concerned about a potential dues increase or a large capital project that’s looming in the future? The word “budget” can be scary, so thinking about creating next year’s budget is daunting for many homeowners boards. We’d like to change that.

Get the details on creating a strategic plan for your community.

The annual budgeting process offers an opportunity for your board to explore your condominium’s current financial condition and to ensure your community’s financial stability for the future. Successful condominium management hinges on a well thought out budget for both short-term and long-term planning.

As a board member of a condominium corporation you have an important role that should not be taken lightly. Remember, in addition to the responsibility you have to the members of your community from a business point of view, these people are also your neighbours and friends.

Self-managing your condominium property may seem like it saves money, but does it really? Why the cheapest property management option may not be the best.

Everyone brings their own assumptions and methods of completing tasks to each group to which they belong. Condominium board members are no different. While the diversity of the group can be its greatest strength, it also can create difficulties between the individual members. It is important to structure condo board meetings in a way that creates a professional and positive working relationship. Here are some tips to help boards achieve this.

Like it or not, we have become very dependent on our technology. Whether it’s a cell phone, tablet or computer, our devices enable us to stay connected, conduct business and access information anywhere, anytime. Yet as convenient as these devices may be, cyber security is simply not a priority for the majority of tech users—despite the increased prevalence of cyber attacks. One recent attack even occurred in our own backyard at the University of Alberta. In part one of our two-part series, we look at why cyber security is so important to condo associations. We also provide important steps that residents in your condo community can take to protect their technology so that sensitive information doesn’t fall into the wrong hands.

When your condominium board members (and your property management team, if you are working with a professional management company) have a thorough understanding of their rights and responsibilities, it helps to create a more inviting community. Your community is more likely to be effectively managed and well-maintained, which leads to happier residents.

To be successful, a condominium community needs a dedicated board of directors who understand their roles and responsibilities and are committed to fair representation of the residents they have been elected to serve.

Keeping your condominium corporation’s finances healthy is much like keeping yourself physically fit. The key is to make smart choices and avoid over-indulgence.

Most people who join the board of their condominium corporation aren’t experts. Rather, they are well-intentioned, dedicated volunteer-leaders who want to protect property values and ensure their community continues to be a great place to live. If you’re a new board member – or even a seasoned one – it’s important to get the training you need to govern effectively and address the issues you may face.

You want your condo community to be successful. All board members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective board communication as an ingredient in your recipe for success? It is!

As a homeowner, you can do your part to make communication in your condominium corporation better. Find out how.

Is good communication important to your property management company? Use this questionaire to find out.