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Why transparent communication matters in your HOA budget committee
Before planning next year's budget, carefully examine how HOA and COA budget transparency shows residents how their money will make a visible difference. -
4 Ways to Keep Your Community or High-Rise Safe and Clean
You love your managed community or high-rise building! But obviously, living in proximity to other people can come with challenges, especially during cold and flu season. As a board member, you want to help keep your residents healthy and your community running smoothly. Read on to learn 4 ways to do that. -
Protecting Your Community Association from Fraud & Embezzlement
Fraud can happen with any management company and even in a community that is self-managed. Although there’s no way to ensure 100-percent protection against such an occurrence, FirstService Residential takes considerable precautions to minimize its likelihood. -
Stop! Before Raising Association Fees, Try Cost Containment
No board wants to raise fees. But costs go up – or do they? Learn how cost containment can help keep your VA association fees from increasing. -
Vendors: A Path to Success
Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association. -
How to Communicate: What Your Board Should Know and Do
You want your community association to be successful. All board members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective board communication as an ingredient in your recipe for success? It is! -
4 Ways to Keep Your Community or High-Rise Safe and Clean
You love your managed community or high-rise building! But obviously, living in proximity to other people can come with challenges, especially during cold and flu season. As a board member, you want to help keep your residents healthy and your community running smoothly. Read on to learn 4 ways to do that. -
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Stop! Before Raising Association Fees, Try Cost Containment
No board wants to raise fees. But costs go up – or do they? Learn how cost containment can help keep your DC HOA fees from increasing. -
How to Communicate: What Your Board Should Know and Do
You want your community association to be successful. All board members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective board communication as an ingredient in your recipe for success? It is! -
4 Ways to Keep Your Community or High-Rise Safe and Clean
You love your managed community or high-rise building! But obviously, living in proximity to other people can come with challenges, especially during cold and flu season. As a board member, you want to help keep your residents healthy and your community running smoothly. Read on to learn 4 ways to do that. -
How to Communicate: What Your Board Should Know and Do
You want your community association to be successful. All board members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective board communication as an ingredient in your recipe for success? It is! -
10 Tips for Using Social Media in Your Community
Social media can be a great communications tool for your condominium community. It’s a great way to inform residents, build relationships, keep people connected and strengthen their loyalty. But what may be surprising is that using it effectively involves a whole lot of social media strategy. -
4 Ways to Keep Your Community or High-Rise Safe and Clean
When your community is experiencing a spike in illness or viral activity, it’s more critical than ever. Communicate prevention steps like social distancing and any efforts the community is making, like the extra cleaning mentioned above, so that residents know you are putting them first. -
5 Ways to Create Sensible Condo Policies
Every condominium corporation needs rules and policies. But if your condo board doesn’t carefully think them through or doesn’t implement them properly, they can backfire. Rules that go too far or enforcement that is inconsistent or lax can lead to animosity among residents and can chip away at your condo’s sense of community. How can your board implement rules and policies that won’t cause these types of problems? -
Community manager vs board responsibilities: A complete guide
What does a community manager do, and how do they work with condo corporations and boards? Learn what you need to know in our article, from specific manager roles to board positions. -
Slow and Steady: 5 Surprising Benefits of Raising Your Dues
It’s that time of year again – budget season is upon us. You know the things to consider when creating your budget, but what drives your process? Are you focused on achieving a particular vision for your community? Avoiding conflict in the community? Solely looking to avoid increasing dues/contributions? -
Building Security Tips for the Holiday Season
Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building. -
Effects of frozen pipes in cold weather and how to avoid them
Frozen pipes are an unwanted, but common, occurrence during Alberta's cold winters. The damage caused can be significant to condominium units and shared property. Our cold weather warning offers condominium residents tips to prevent frozen pipes and the water damage that results. -
Customer Care: 7 ways your Alberta management company should “answer the call"
If your community is managed by a property management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day condo corporation business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and board members need to be able to take care of condo business how and when it’s convenient for them.” -
Effective Communication During Social Distancing
To communicate effectively, the community manager and board members should first determine whether the discussion is most effectively handled electronically, or by phone or teleconferencing. For example, owners have the right to observe board meetings; thus, hosting one via e-mail is not appropriate. Almost everyone has a phone, but some people don’t feel comfortable with new technology. -
11 home safety tips you should know
Don’t make it easy for criminals to get into your home. These 11 common sense tips will help homeowners improve the security of their property and make it safer for their families.