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Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

Cold weather will soon be upon us, so now is the time to make sure your condominium maintenance program is on track. As brutal as Ontario's winters can be, you certainly don't want to discover a leak in your roof during a heavy snowfall or have a boiler stop working during a record cold spell.

Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world.

Getting the most out of the relationship between your Condominium Corporation and your property management company comes down to many important factors and communication, as in any relationship, is essential.

As a board member for your condominium corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.

What makes a community a great place to live? A lot goes into it, but it’s no secret that often depends on community engagement.

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

As a board member and resident, here's how you can address property management security in the wake of "invisible tourists".

If you’re looking for comprehensive information about the different types of association meetings, ask a seasoned board member or your property manager for information and guidance. Meanwhile, we’ve put together answers to some of the most common questions about annual and special meetings.

We know budget season is stressful and we want to help! Avoid common mistakes & d ownload our budget survey results to discover key areas to consider when planning next year's budget.

Association terms that every board member should know and understand.

Would you say that your Board was successful in 2018? Read on to see what residents are saying about homeowner's associations nationwide!

Managing association covenant enforcement can be difficult in any community. Restrictions for every community can be different, and it can be a challenge to keep the rules fair, reasonable and equally applied to all homeowners. Read on for some basic guidelines that will make navigating through these issues a little easier.

Missed the event? Discover our top takeaways for adding or optimizing EV Charging for your high-rise building.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Discover our top takeaways around the three fiscal duties of Care, Priority, & Responsibility for your condominium association.

Consider 4 key elements when preparing for your Annual Meeting. Get practical tips today!

The number one reason associations fail to meet quorum is the lack of participation by their homeowners. Knowing this, we’ve put together a list of practical ideas to help increase homeowner participation and alleviate the worry about whether or not you will have enough attendance to hold your meeting.

How do you determine which property management company will provide you with the best service? Here are 10 questions that you should ask when consulting with property or homeowner association (HOA) management companies to help you make the important decision.

If you’ve agreed to serve as a board member for your homeowners association (HOA), you may be thinking this is just like any other simple volunteer opportunity. However, there are certain fiduciary responsibilities and protocols that board members should be aware of to help protect the association and their own personal liability. Here we’ve compiled a few fundamental principles that every board member should apply.

Whether your association is faced with presenting positive or potentially controversial announcements, you can probably expect a few homeowners to raise their questions and concerns during your annual meeting, making it difficult to keep your meeting on track. To help, here are a few things you can do to limit distractions or interruptions and keep the meeting rolling full steam ahead.

John Friedrichsen, Senior Vice President & CFO of FirstService Residential parent company FirstService Corporation, is quoted in USA Today about how HOAs benefit from the value-added services provided by leading professional management companies.

The half-year mark has come and gone and we’re now staring budget preparation season in the face. With just a little preparation you can charge forward to tackle this budget with confidence. As North America’s leading association management company we are no strangers to annual budgets. In our experience the first step to successful budget planning is a little preparation. Here are a few quick tips to get you started on the right foot.