The #1 North Carolina property management company

North Carolina property managers you can trust

FirstService Residential is proud to lead in North Carolina property management. Whether you’re managing a multigenerational community in Western North Carolina, a 55+ active adult community in Asheville, or a high-rise in Raleigh, our team provides personalized solutions designed to meet your unique needs.

We go beyond simply managing properties – our local experts partner with communities to enhance their quality of life and maintain their long-term success. From financial management and 24/7 customer care to proactive repairs and maintenance, we handle every detail with care and precision. Our open communication practices oversee that board members and residents are always informed and supported, creating a strong foundation for thriving communities.

At FirstService Residential, we take pride in being more than just a management company. We are your dedicated partner, committed to making your North Carolina community the best it can be.
 

Our trusted property management services

• Financial management: Keep your community’s finances secure with expert management. We handle budgets, financial reports, invoices, and receipts, and also collaborate with your tax preparers to make tax season stress-free.
   
• Banking and insurance programs: Leverage our affiliates to secure the best financial solutions. We negotiate competitive interest rates for reserve funds and help your association find comprehensive insurance coverage at the most competitive price.
   
• 24/7 Customer Care: Get timely answers to your questions with our around-the-clock customer care. Our trained representatives are always available to assist board members, residents, and management teams with personalized support.
   
• Software and technology: HODA®, our Homeowner Digital Assistant, responds to questions by text or web chat 24/7. HODA is integrated with FirstService Residential Connect and helps deliver detailed information specific to your community, such as account balances, service requests, booking amenities, and more.
   
• Maintenance and repairs: Maintain your property’s value with our comprehensive facility services. From routine inspections to overseeing repairs, we handle maintenance efficiently and track all activities seamlessly through our management software.
   
• Administrative support: Operate smoothly with professional administrative services. We advise on best practices, oversee  accurate record-keeping, and assist with essential documentation, such as board meeting minutes and insurance claims.
   
• Legal compliance: Stay compliant with the latest legal and regulatory requirements. Our experts help your community avoid pitfalls so all operations adhere to applicable standards and guidelines.
   
• Communication and meetings: Foster transparency and keep everyone informed. We enhance communication with newsletters, community websites, and meeting minutes readily accessible through our technology platform.
   
• Developer services: Support your projects from start to finish with guidance on site plans, financial planning, and risk management. Our development experts oversee that your projects stay on time and within budget while upholding quality standards.
   
• Education and training: Enhance the knowledge of your board and management team. Our educational programs include training on financial, operational, and legal topics to empower effective leadership within your community.

 

Areas we serve in North Carolina

North Carolina is home to a diverse range of communities, each offering its own unique charm and appeal. From the scenic landscapes of Western North Carolina to the vibrant neighborhoods of Charlotte and the serene shores of the Outer Banks, every region has something special to offer its residents.

No matter where you call home in the Tar Heel State, FirstService Residential is here to support your community. Our knowledgeable and approachable teams are proud to serve communities across the state, providing exceptional property management services to help enhance the quality of life for residents. Our services can be found throughout:

• Charlotte property management, including Lake Norman, Ballantyne, Myers Park, Uptown, Dilworth, South Park, Waxhaw, Concord, Indian Land, SC, Lancaster, SC, Fort Mill, SC, Matthews, Mint Hill, Huntersville, Mooresville, Center City
   
• Raleigh property management, including Oakwood, Stonehenge, Five Points, Boylan Heights and the Capital District, Chapel Hill, Durham, Wake Forest, Wendell Falls, Bunn, Research Triangle Park, Brier Creek, Six Forks, Holly Springs, Midtown, Louisburg
   
• We're expanding into: Cary, Apex, Hillsborough, The Falls, Cameron Park, Knightdale, Carrboro, Morrisville
   
• Asheville and Western North Carolina property management, including Downtown, Lakeview Park, Montford, Biltmore Park, Crest Mountain, Montford Historic District, Sylva, Cashiers, The Highlands, Lake James, Mills River, Nebo, Marion, Black Mountain, Old Fort, Montreat, Lake Lure, Morganton
   
• Wilmington property management, Downtown, Wilmington, Castle Hayne/Rocky Point, Carolina Place/Market Street, Porters Neck, Riverlights, Mayfaire, Masonborough, Sea Breeze, Carolina Beach, Kure Beach, Wrighstville Beach, Myrtle Grove, Outer Banks
   
• We're expanding into: Nags Head, Kitty Hawk, Emerald Isle, Morehead City, Ocean Isle, Murrayville, Kirkland, Bayshore, Beaufort

Property types we serve in North Carolina

Our dedicated teams of local experts are well-trained to manage your needs in communities of every shape and size, including:

Community associations and HOAs - Whether your community is made up of townhomes or single-family homes, we will customize our services to fit your specific needs.

Condominium associations - Your North Carolina condo should offer you a variety of perks that make your life more enjoyable. We’ll make sure that you get the most out of your condo community and all of its amenities.

High-rise buildings - Managing North Carolina high-rises can be complicated, so FirstService Residential is here to make it easier for everyone. Our hand-picked management teams know what it takes to keep things running smoothly, from keeping common areas neat to coordinating maintenance requests.

Active adult communities -  At your 55+ community in North Carolina, we’ll make sure that wellness and fitness programs are staffed and scheduled. Amenities like swimming pools, golf courses and tennis courts will be properly maintained and available for everyone to enjoy.

Lifestyle communities - We know how important amenities are to people who live in lifestyle communities. Our team of dedicated professionals will manage all aspects of these specialized communities, from managing pools and fitness centers to coordinating fitness activities, wellness programs and social events.
 

Why choose us as your North Carolina property management company?

FirstService Residential is more than a property management company - we are a trusted partner dedicated to transforming communities and buildings across North Carolina. Our team combines unmatched expertise with a genuine commitment to elevating the quality of life for residents and enhancing the value of your property.

We go above and beyond by providing responsive customer service tailored to the unique needs of your community. From attending board meetings and answering questions promptly to managing property inspections and resolving challenges, we deliver proactive solutions that keep your community thriving. Our services extend to emergency management, equipment maintenance, and clear communication through newsletters and resident surveys so every detail is handled with care.

Hear it from our clients:

"We really appreciate our community manager, Alexis Fidler. With every concern we have had, she has handled it with great integrity and courtesy. We are glad to have her as our onsite HOA representative."

Alexis F

"The management here is great! Wonderful to speak to and they care very much about the community. They are always looking to add features that make it easier for the residents."

Brian W

At FirstService Residential, we prioritize building strong relationships between our management team, board members, and residents, creating a foundation of trust and collaboration. With our comprehensive approach and unwavering dedication, we make community management stress-free, allowing you to focus on what matters most. Partner with us to experience the exceptional service and results your North Carolina property deserves.

Looking for a North Carolina property management company? Contact us today to learn more about how we can serve your community.