FirstService Residential North Carolina knows the qualities that make a condominium community desirable and successful… well-maintained common areas and highly sought-after community amenities, as well as safety, curb appeal and optimized property values. And that’s exactly what we help deliver at every condominium community we manage.
The Right Property Management Team for your Association
To ensure your condominium association is assigned the best possible management team to meet its needs, we work closely with your Board to select the ideal manager, determine staffing requirements and make sure we have the right team in place to provide operational support back at our own offices. Our team will work with you to assess your needs, set goals and create customized action plans to achieve them. This means understanding your residents’ concerns, working collaboratively with the Board, and delivering a level of personalized service beyond what’s expected.
By implementing our standard operating procedures – which have been tested and proven at hundreds of condos, low-rises and mid-rises managed by FirstService Residential throughout North America – we are able to reduce operating expenses while enhancing the high level of service we provide. In addition, our sound maintenance programs help support property values, enhance curb appeal, contain operational costs and prolong the life of the property’s assets.
Our Combined Buying Power Means Savings for your Community
Through the combined buying power and economies of scale of our parent company FirstService Residential, we are able to negotiate the best rates for the services you need and use most, such as waste removal, insurance and cable, all from qualified vendors who meet our strict criteria for value, service and quality.
Some of our full-service condominium association management services include:
- In-depth knowledge of complex state and local condominium law
- Preventative maintenance and system maintenance programs
- Emergency procedures
- Job descriptions for all community staff members
- Front desk procedures
- Visitor and vendor management systems
- Complete financial services
- Combined buying power and preferred vendor pricing
- Proprietary FirstService Residential Connect™ property management software solutions
- Continuous staff training and development
- Compliance enforcement of city, county and state building codes
- Contractor and vendor oversight
- Inventory control and purchase order programs
We also offer a wide range of value-added services, such as specialized insurance and financial products, cutting-edge technology solutions and a 24/7 Customer Care Center to provide fast and accurate answers to residents’ questions.
Learn more about out how FirstService Residential North Carolina’s full service condominium association property management services can meet your community’s needs.
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