Full-Service Community Association Services

FirstService Residential North Carolina has long been recognized as the residential property management company of choice for communities and homeowner associations throughout this region.  Why?  Because in everything we do, we never forget that the properties we manage are our homeowners’ most important investments, as well as the places they call home.  So we put the right teams in place to provide outstanding service and build strong relationships with every homeowner and Board member.  We care for the people and communities we serve as if they were family – because to us, that’s exactly what they are.  

Customized HOA Management Services

Whether your community is comprised of single family homes or townhomes, or you’re part of a property owner association (POA), you can be sure that communities of all sizes benefit from the expertise of our dedicated team.

We start by listening carefully to Board members to understand their needs and objectives for their community, and then develop customized, strategic HOA management and community association services that fulfill their vision and achieve their goals.  Our expert management of the day-to-day business of the association includes preparing required reports, leading community association meetings, communicating with residents, and more.  

And with everything we do, we support your Board with a commitment to customer service and the local knowledge and insights that come from living, working and playing in the same neighborhoods they do.  

Community Standards Enforcement and Resolutions

We place a heavy focus on maintaining aesthetic standards of your community, including common areas, landscape, CC&R compliance and architectural control systems.  Our teams conduct frequent property inspections to ensure aesthetic standards are consistently met.  We ensure a harmonious living environment for residents by providing fair enforcement of community standards. When your community standards aren’t being met, we use a proprietary violations monitoring system to facilitate speedy resolution of issues.

To complement our suite of community association services, we also offer the following value-added services:

• Financial management
• Developer consulting, from concept through transition and beyond
• Proprietary FirstService Residential Connect™ property management software solutions
• 24/7 Customer Care Center
• Combined buying power and negotiated vendor pricing
• Community Collection Services

Contact us to learn more about out how FirstService Residential North Carolina can meet the needs of your community association or HOA.