Property Management Services for Boards & Building Owners in New York City

New York City is not a typical housing market and, at FirstService Residential, we don’t treat it like one. For more than 40 years, we have delivered exceptional service and superior management solutions to multifamily properties across the five boroughs.  Our associates are always there to take care of your multifamily property, whether it’s a condominium in Manhattan, a cooperative in Queens, a rental building in Brooklyn, or anywhere in between.
What distinguishes us from other management firms? Our capacity to deliver real value to your property’s bottom line.
We are committed to maximizing your operating budget while enhancing your property values and improving the lifestyle of your residents. We can negotiate discounts and better terms on services your building or association needs, including energy, insurance, banking, Local Law compliance, tax certiorari and more. As New York City’s most trusted provider of co-op and condominium management services, our number one priority is you.  

Areas We Serve in New York

FirstService Residential delivers property management solutions throughout the New York metropolitan area. We’re happy to offer our services in the following areas:
  • Manhattan, including Upper West Side, Upper East Side, Midtown, and the Financial District
  • The Bronx, including Pelham Bay, Riverdale and Castle Hill
  • Queens, including Astoria, Forest Hills and Rego Park
  • Long Island, including Great Neck, Long Beach and Garden City
  • Brooklyn, including Williamsburg, Bay Ridge, Park Slope and Brooklyn Heights and New Rochelle

Property Management Services in New York – How we can help your building

Your building is a long-term investment and we want to help you make sure it continuously increases in value. That’s why our team at FirstService Residential works so hard to identify and implement ways to reduce costs, improve operations and provide an exceptional quality of life for residents.
FirstService Residential provides top-notch management to all types of multifamily properties throughout New York City, including:

Condominium and Cooperative Management

When it comes to condo and coop buildings, we have you covered. We know New York City’s Local Laws inside and out so you can rest assured your property will be in compliance. We make sure your building has the best management tailored to your needs and the right staff so that your residents receive exceptional service. We’ll maximize your operating budget while enhancing your property values, so that your building and your finances are positioned for long-term success.

Rental Management

FirstService Residential understands the risks and rewards of owning rental properties. We share your desire for a smooth-running, financially sound investment that maximizes both income and capital value, and is recognized for its appeal, comfort and quality of life. Our full service management platform allows owners to concentrate on their financial goals, rather than focusing on day-to-day operations. We also offer market research into rental values, vacancies, trends and the competition’s policies, as well as preliminary operating budget projections and lead generation. We can process applications, generate leases for you and manage both your social media and your property’s reputation so that you don’t have to. Whatever your needs are, we can tailor our services to make your property run as smoothly as possible.

Mitchell-Lama Management

FirstService Residential offers you the best of both worlds – decades of experience specializing in Mitchell-Lama community management, along with the extensive resources of a national property management leader. Our long-standing relationships with the NYC Department of Housing Preservation & Development (HPD), NYC Housing Development Corporation (HDC), New York State Homes & Community Renewal (HCR) and Department of Housing & Urban Development (HUD) enable us to help our clients successfully navigate the unique complexities and ever-changing regulations affecting Mitchell-Lama housing to help our communities thrive.  

New York Property Management Services We Offer

FirstService Residential is committed to helping you get the most out of your New York City property. That’s why we work closely with you to understand your needs and goals and create a strategic plan for success. We offer a robust menu of customized services to help you achieve your vision for your property. We’ll regularly inspect its structures, grounds, common areas, systems and equipment in order to preserve the property and ensure the safety of residents. Our team expertly handles all of your property’s financial matters – from investment guidance and budgeting to reviewing expenditures and providing timely, comprehensive management reports.
We also offer many other services for boards, owners and residents, including:

Financial & Banking Programs

We make sure you are getting the most out of your money, whether you need to refinance your property or set up reserve or escrow accounts. We’re also able to help with lockbox services for seamless collection of monthly payments.

Insurance: FS Insurance Brokers

A subsidiary of FirstService Residential, specializes in providing the right insurance coverage for your needs. Rental properties, cooperatives and condominiums, as well as their boards, can all find their best value in insurance coverage while mitigating risk and increasing safety. FS Insurance Brokers’ services are available exclusively to properties managed by FirstService Residential.

Technology at Your Fingertips

Keep your residents informed with our FirstService Residential Connect software, which connects residents, owners, board members and your management team via a user-friendly building website. Manage your account balance, pay fees and download property documents at any time. Your property manager and board can utilize the system’s tools to post news, meeting minutes and building calendars. FirstService Residential Connect also allows you to alert your residents about everything from upcoming meetings to system shutdowns and weather advisories.

Customer Care Center

We want to make sure we’re always there to assist every resident, owner or board member who needs us. In addition to our management team, our 24/7 Customer Care Center is a great resource that provides information around the clock. FirstService Residential is the only New York City property management company that offers this convenient service, and the majority of inquiries are resolved on the first call.

Energy Efficiency

Our FirstService Energy subsidiary can help your property save money by recommending strategies to reduce energy costs while also reducing emissions. In addition, by leveraging their combined energy use, our clients are saving as much as 13% on electricity and natural gas rates compared to what the local utilities charge. We also help secure millions of dollars in incentive funding to expedite projects, delivering real value that positively impacts your bottom line!

Project Management

We can help you manage construction or renovation projects through our FirstService Project Management affiliate. Our project managers have a proven track record of getting projects done as quickly and cost-effectively as possible, with minimal disruption to residents and property operations. Our team can help you keep your schedule and your budget right where they need to be.

Amenity Programming and Concierge Services

Whether providing on-site concierge professionals, overseeing your amenities, coordinating a calendar of social activities or managing your fitness facility, our partner, LIVunLtd, can help your property create a community and culture of wellbeing. New residents in our managed properties also enjoy the luxury of a hassle-free move with complimentary, personalized assistance from LIVunLtd’s moving specialists.  

Other Professional Services

Developer Services

At FirstService Residential, it’s not just about property management. For more than two decades, our in-house specialists have been helping developers plan new condominiums and rental properties in New York City in order to bring their visions to life. We don’t develop for our portfolio, so you can rest assured that our focus is on enhancing the capital value of your development, for you and your investors. Our experienced, service-focused team is ready to partner with you – from the earliest planning and design stages, through amenity design and programming, to the ultimate turn-over to buyers – leveraging our market knowledge and expertise to maximize the value, marketability and ongoing success of your planned development. 

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