FirstService Residential, a Great Place to Work®

Building owners and condo/co-op boards deserve a professional management company that can provide the best support and care for their property. This requires a team of skilled and dedicated professionals. From the property manager and receptionist, to the team leader and financial analyst, a motivated and well-trained team is essential. FirstService Residential invests significant resources to hire, retain, and develop its associates so that they can offer unmatched support to the clients we serve.
 
That is why we are proud to be Certified^™ by Great Place To Work^® for the second year in a row. This prestigious award is based entirely on what current associates say about their experience working at FirstService Residential.
 
This year, 88% of our associates in the United States and Canada said our company is a great place to work – respectively, 31 points higher than the average U.S. company.
 

Cultivating a high-trust workplace

Great Place to Work^® Certification^™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what associates report about their workplace experience – specifically, how consistently they experience a high-trust workplace.
 

"To be recognized in the eyes of our associates as a place where service-minded professionals can flourish is a reflection of the strong culture and core values that are lived by associates across our organization. This distinction is a testament to our commitment to support one another in service to our board members and residents."

— David Diestel, FirstService Residential CEO

 

"Our purpose is to enhance the life of every resident in the communities we serve. And when you are serving people in their communities, in their homes, every interaction matters. As a Certified^™ Great Place To Work^®, FirstService Residential supports our associates in their roles, empowering them with the information, tools, and resources they need to deliver on our mission and values."

— Lupe Mujica, FirstService Residential Chief People Officer

 

Ongoing associate development

According to Mujica, programs such as FirstService University provide continuous learning opportunities, and culture training like BE the Difference, Leadership Essentials, and others to help associates understand how to support each other as team members. These professional development initiatives are complemented by competitive pay and benefits, workplace events, an associate relief fund for personal emergencies, employee recognition programs across all levels, and more.
 
The company acknowledges that providing a positive workplace is the first step in establishing a thriving organization that can provide innovative solutions and services to enhance life in the buildings we manage.
 
In New York, boards, owners, and developers rely on FirstService Residential’s extensive resources and local expertise to maximize property values and enhance residents' lives. By partnering with more than more than 900 condominiums, cooperatives, and multifamily rental properties representing a mix of high-rise luxury buildings, mixed-use hotel properties, multi-building complexes, and mixed-income affordable housing properties, the organization places a high value on its associates who manage daily operations in our communities.
 

FirstService Residential Named Best Workplace in Real Estate and Property Development in Canada

In addition to our recognition as a Great Place to Work^™ in the U.S. and Canada, we are also part of the 2023 Best Workplaces^™ in the Real Estate and Property Development list!
 
To be eligible, organizations must be Great Place to Work-Certified^™ and have exceptionally high scores from employees on the Trust Index survey.
 
“We are proud to be recognized as an organization that empowers our associates with the tools, resources, and ongoing education they need to succeed,” said Clare Jackson, senior vice president of Human Resources with FirstService.