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Photo of a screen of people on a virtual meeting
Connecting with Your Community: Communication Best Practices
Feb 12, 2021Effective communication fosters better relationships among board members, your residents and property management company, and keeps all parties well informed. Here are the 4 components of a successful communication plan that create effective outreach to all members of your community. -
man juggling his time
To Self-Manage or Not? How to Get the Best Property Management Service.
Jan 08, 2021Some self-managed associations believe they can't afford to hire a professional property management company to manage and maintain their community's operations, assets, finances, common areas and other day-to-day activities. However, as you'll learn in this article, a professional property management company is one thing many communities can't afford to be without. -
Customer Care: 7 Ways Your Management Company Should “Answer the Call”
Jan 08, 2021If your community is managed by a property management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day association business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and board members need to be able to take care of community business how and when it’s convenient for them.” -
man checking off list with marker
Board Basics: Community Association Terms You Should Know
Jan 08, 2021Have you been elected to your association board? We put together some vocab you will want to be familiar with. We also recommend asking your property management company if additional specific terms might apply to your association. -
Preventative & Predictive Maintenance are Critical to Your Replacement Reserves
Preventative & Predictive Maintenance are Critical to Your Replacement Reserves
Jan 08, 2021Reserve studies are based on the assumption that components will reach their maximum useful life. However, if your preventative maintenance plan is not aligned with your reserve study, it is highly unlikely they will ever reach their maximum useful life. -
Cartoon graphic of houses and apartment buildings on land that's exposed to the core, on top of water, surrounded by hills and trees
Radon: What You Need to Know
Jan 08, 2021Radon can be a very dangerous risk and threat. Even more so because many people are not familiar with it or the long-term effect it can have on your family. Learn more about what radon is and how you can mitigate the problem. -
How to Avoid a Cyberattack at Your HOA
Dec 30, 2020When you think of the kinds of organizations being the target of a cyberattack, you probably don’t think of your homeowners association (HOA). But as a small businesses, your HOA faces a growing risk. In its annual study, the Ponemon institute reported that more small and medium-sized businesses had been the victim of a data breach in 2017: 61% of respondents as compared to 55% in 2016.
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Switching Minnesota property management companies
Switching Minnesota property management companies: What to know
Nov 30, 2020When your community considers a new manager, having the right experts on your management team can make for a smooth transition. -
6 HOA paperwork tips for your association
Oct 29, 2020Maintaining good records is essential to the critical functions of your homeowner association, and following a system of organization can streamline your operations by increasing efficiency, providing transparency and preserving a history of communication. -
Preventative Roof Maintenance is Crucial to the Sustainability and Longevity of Your Roof
Preventative Roof Maintenance is Crucial to the Sustainability and Longevity of Your Roof
Oct 05, 2020We can all agree there are many important elements to a housing structure, but your roof is probably the most important. Changing temperatures, snow accumulation, large amounts of rain, ice dams and high winds can all cause major damage to condominiums, townhomes and single-family homes throughout Minnesota.