24/7 Customer Care

At FirstService Residential in Minnesota, we consistently strive to deliver dedicated association management service and positive experiences for our residents, homeowners and Board members at every touch point.  One of the many ways we achieve service excellence is with 24/7 Customer Care, a convenient call-in resource providing immediate community association and homeowner information and answers.  

When residents call our Customer Care team with questions or issues, service-trained specialists utilize FirstService Residential Connect™, our proprietary association management software, to instantly access the requested information. Our goal is to answer questions and resolve issues at the immediate point of contact and we are proud that our 24/7 Customer Care consistently earns high satisfaction ratings after the first call.