Case Studies

We work hard to create value in our managed communities in a variety of ways. The following property management case studies illustrate some of FirstService Residential’s creative solutions for meeting our clients’ challenges. 

Integrated Access Control Solutions

Gittleman Construction Maintenance (GCM) Security Integrations Division, in conjunction with SALTO produced and installed a practical and future-proof integrated security solution.

Minneapolis High-Rise Condominium Roof Replacement Project

Association management leader FirstService Residential oversaw major construction and maintenance services to renovate the roof of iconic downtown Minneapolis high-rise community, increasing safety, beauty and sustainability and enhancing residents' lifestyles.

City Water Main Break Floods Minneapolis Condominium

After water main break causes major flooding, Association management leader FirstService Residential and Gittleman Construction & Maintenance work with Condominium Association to ensure residents' safety and restore building systems and equipment in under 72 hours.

Emerald Gardens Condo Association Completes Window Replacement Project in St. Paul

Association management leader FirstService Residential and Gittleman Construction & Maintenance worked with condominium Board to successfully complete major exterior restoration and equipment installation on time and on budget.

Townhome Water Pipeline Rupture

One evening in early January in well-below freezing weather, a water pipeline rupture occurred at a 178-unit townhome community in Maple Grove, MN, managed by FirstService Residential. The Property Manager for the association, quickly contacted a trusted vendor, Clean Response, and Gittleman Construction and Maintenance (GCM), a FirstService Residential company.

Downtown Minneapolis Condominium - Sprinkler Damage and Flooding

At 10:00am one morning last spring, a  sprinkler head was broken in the first floor elevator lobby during work performed by a private contractor for a homeowner in a 52-unit, 7-story condo building in Minneapolis. Although the city fire department responded quickly and shut down the water to the fire protection system, water flooded the elevator pit, the fire alarm control panel, and common area walls within the vicinity. Because this building relies on a single elevator, fast action was needed.

Minneapolis Condominium - Association Collections

FirstService Residential took over the professional association management of a Minneapolis Condominium on November 1st, 2015, with the issues of staffing and past due accounts listed as major reasons behind the push for a change. Upon take over, this Minneapolis Condominium Association had an outstanding assessment balance of $96,316.50; $86,555.88 of which, was more than 90 days past due.