Surrey property management

Surrey strata and property management from trusted local experts

FirstService Residential is a leading partner for professional property management in Surrey, British Columbia. We serve a wide range of strata corporations and rental property owners, delivering exceptional service with a focus on community support. Our team possesses deep local expertise, with senior management members who call Surrey home. This connection gives us a unique understanding of the community, allowing us to make a meaningful difference in the lives of your residents and the value of your property. We manage your property as if it were our own, bringing a proactive and dedicated approach to every task.

As Surrey continues its rapid growth, attracting new residents and developments, the need for experienced property management is greater than ever. We are here to help your strata council or rental property navigate the complexities of management, from financial oversight to resident services.
 

Rental property management services

We provide comprehensive rental property management services designed to protect your investment and foster a positive living experience for your tenants. Our team handles every detail, giving you peace of mind.

• Rent collection: We handle prompt and secure rent collection, managing payment processes efficiently to deliver dependable income for property owners.
   
• Tenant screening: Find quality tenants through comprehensive screening, including reference verification, employment and credit checks, for the right match with your property.
   
• Tenant relocation: Access professional support for tenant relocation needs, including working with public relations teams, reviewing municipal relocation plans, partnering with BC Housing and housing societies, and maintaining clear communication to support a smooth transition.
   
• Rental marketing and optimizing visibility: Leverage extensive market intelligence from managing over 55,000 units and 500+ properties to create targeted rental marketing plans. Our team conducts market surveys and develops tailored web and advertising strategies to help optimize income, reduce vacancies, and enhance tenant engagement.
   
• Financial planning: Undertake financial reporting including preparation of annual budget, capital planning and reserve requirements.
   
• Financial records and transactions: We keep accurate records of income and expenses, provide payroll services for on-site staff, and prepare comprehensive, comparative monthly financial statements.
   
• Repairs and maintenance: Obtain competitively priced repair and maintenance work and conduct regular reviews of contractors for competitive pricing. We offer complete contract administration services, obtain Crime Free Status for buildings and caretakers, and provide WorkSafe BC coverage. FirstService Residential’s services also include engagement of specialists in areas such as engineers, architects and other professionals.
   
• Emergency service: Provide 24-hour emergency contact and response service for all residents.
   
• Cost-efficiencies: Negotiate bulk purchasing discounts and preferred contractor rates.
   
• Affordable housing: Our team of professionals is also experienced with the intricacies of affordable housing. We support you with experience and knowledge in the non-profit housing sector. We serve all groups from societies and BC Housing to developers exploring affordable housing projects. Our team manages the administration related to processing available grants, housing applications, performing monthly income verification checks, claiming eligible subsidies and rebates, as well as managing tenants. All while being sensitive to the needs of tenants and the intricacies of housing operations.
   
• On-site staff: Our team will hire, train, supervise and evaluate on-site staff and rental agents with WorkSafe BC compliance in mind, and provide regular property inspection and reports. FirstService Residential is also the only management company to provide you with in-house options for building manager, caretaking, and concierge services.

Surrey property management services

Our property management services are adapted to meet the specific needs of your community, regardless of its size or age. We offer guidance on the Strata Property Act and help councils manage their responsibilities effectively. Our services for Surrey stratas include:

• Experienced strata managers
   
• Legal expertise
   
• 24/7 customer care
   
• Maintenance and repairs
   
• Leading technology communication platforms like HODA®
   
• And more.

Why choose us for your Surrey property management needs

FirstService Residential leads the property management industry by putting people first. Our commitment to service excellence is what sets us apart. We take the time to understand your unique vision and goals, then apply our extensive resources and local expertise to meet them. By anticipating needs and providing proactive solutions, we bring value and peace of mind to the communities and owners we serve. We are dedicated to making a difference, every day, for your Surrey property.
 

What are Surrey property management clients saying about us

"During my tenure as chairperson of the strata council and as an individual owner, I found the level of service provided by the staff of FirstService Residential to be simply outstanding."

L. Terry, LMS 2153

Frequently asked questions about Surrey property management

What is the difference between property and rental management?

Property management involves working for the strata corporation (or homeowners' association) to manage the common property and assets of a multi-unit complex. The manager reports to the strata council. Rental property management, on the other hand, involves working for the individual owner of a unit or property to manage their investment. This includes tenant relations, rent collection, and maintenance of that specific rental unit.
 

What property types does FirstService Residential manage in Surrey?

We adapt our strata and rental property management services to suit several different property types throughout Surrey.

• High-rise buildings: We provide comprehensive management for vertical communities, focusing on operational efficiency, financial management, and enhancing resident lifestyles with services like package tracking and amenity management.
   
• Low-rise and mid-rise buildings: Our team delivers a personalized experience for low-rise and mid-rise stratas, handling everything from risk management to building warranty and maintenance.
   
• Townhome communities: We understand the unique complexities of townhome communities, managing common elements like roofs, landscaping, and driveways to maintain property values and resident satisfaction.

What is the average property management fee in Surrey?

Property management fees in Surrey vary based on several factors, including the size of the property, the number of units, the included services, and the condition of the common elements. To get an accurate and customized quote that reflects the specific needs of your community, it is best to request a proposal. Our team can provide a detailed assessment and transparent pricing structure tailored to your strata corporation.
 

How can I contact FirstService Residential Surrey?

To learn more about how FirstService Residential can serve your Surrey community or to request a proposal, click here.

If you’re a current resident, please see your resident portal for any requests or questions regarding your community.

You can also contact our 24/7 customer care team here.
 

What sets FirstService Residential apart as the leader in Surrey property management?

At FirstService Residential, we believe Surrey property management goes beyond managing properties. To us, it's about bringing peace of mind and anticipating needs to put people’s minds at ease.

Our team of service-obsessed professionals in Surrey specializes in crafting innovative solutions to drive change in an ever-changing landscape. With our expertise and solutions, we’re here to respond to your community’s needs, no matter the property type.

To learn more about what sets us apart in Surrey property management, contact us today.
 

How can FirstService Residential support my Surrey community?

FirstService Residential can support your Surrey community through:

• 24-hour customer care
   
• Preventive maintenance programs
   
• Vendor management assistance
   
• and more.

To learn more about how FirstService Residential can serve your Surrey community, contact us here.
 

Where can I find my Surrey community page?

FirstService Residential Surrey residents can find their community page on our 'Find my community website page' here.

You can also visit the resident portal here.

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