Make a Payment

FirstService Residential offers a variety of ways to pay your strata and other homeowner fees to your strata corporation. Please see below on the forms of payment we accept: 


ClickPay® is a trusted third-party payment platform that was designed around security, convenience, and efficiency for owners and our client strata corporations. With ClickPay®, homeowners will be able to set up scheduled automatic monthly withdrawals from their bank account, credit card, or debit card.In addition to being able to pre-set monthly withdrawals for regularly recurring charges, homeowners can also choose to send a one-time payment when they incur one-time fees or charges like move in fees, fob purchases, and amenity room bookings.

To access ClickPay®, homeowners will need to log into the FirstService Residential ConnectTM portal, and access the “Make Payment” link under “My Account”. This will direct you through a single sign on experience to ClickPay®. If registered in our current PAD program, you will need your PAD banking information available to log into your ClickPay® account for the very first time.

To register for your ConnectTM account start by entering your information here:


Email: [email protected]
Phone: 1-888-354-0135, Monday to Friday 6:00 a.m. - 5:00 p.m. PST
ClickPay Website Chat: Resident Support Portal Chat - Ask Us a Question

For assistance with Connect™ registration please call 1-855-273-1967.

Online Banking Bill Payment:

  1. Go to your online banking website and select the bill payment option.
  2. Setup “FirstService Residential BC Ltd (Strata)” as a payee.
    • Simply search “FirstService” and it will give you the options.
    • Ensure BC and STRATA are referenced in the payee name
  3. The website will then prompt for the account number.
    • You can find your account number in your FirstService Residential ConnectTM porta
  4. Enter payment amount and payment date.

Payment by Cheque:

Please make cheques payable to "Strata Plan [insert your strata plan number]” (Example: Strata Plan BCS 1234), indicating the unit number are paying for in the memo field, and mail to:
FirstService Residential BC
Suite 700 – 200 Granville Street
Vancouver, BC V6C 1S4