Testimonials

  • Knowledgeable and personable agents.  All agents we have known have educated us and been very responsive and accountable to our council.
    — Council member
    Vancouver, BC
  • I am on the strata council, so I know what's going on. The property manager is very attentive and they make sure that everything is running smoothly. We are very conscious about the funds that we are using for the strata. That is important that everything runs smoothly and budgets are kept in mind for the community.
    — Council member
    Burnaby, BC
  • Our experience with FirstService Residential has been very positive. Since the transition of our strata to FirstService Residential, we have received consistent cooperation and professional support in managing and streamlining the Strata's affairs. R.P., our Strata Manager, has been responsive, supportive, and attentive to Council matters. We also appreciate the guidance provided by C.D. during the transition period. Additionally, T.N. from the accounting team has been efficient in providing periodic financial statements and prompt clarifications. Overall, the Council values FirstService Residential's professionalism and looks forward to continued collaboration. 
     
    — Council member
    Surrey, BC
  • FirstService Residential and specifically, you, J.H. and A.U. have provided excellent service for us at our property for the past 10 years. We thank you for your dedicated service in dealing with various issues over these years.
    — D.F.
    Regional Director, British Columbia Housing Management Commission, BC
  • Our 272 unit condominium has been managed by FirstService Residential since it was opened in 1996. Their property management team has been an invaluable asset to council by providing sound professional management advice over the years.

    As a result, we enjoy residing in extremely well maintained buildings, pay reasonable strata fees and have a very healthy contingency reserve fund. As a member of our strata council since its inception, I do not hesitate in providing FirstService Residential with the highest possible recommendations.
    — D.D.
    BC
  • FirstService Residential demonstrates a good understanding of its responsibilities to the many strata corporations it represents, while at the same time accommodating the role and involvement of the project developer through the transition from construction to management.
    — E.M.
    BC
  • FirstService Residential has provided services at office, commercial and parking facilities owned by our company and we found them to operate in a trustworthy, reliable and efficient manner which benefited both our operation and those of our tenants.
    — F.W.J.
    BC
  • We have managed our own properties and also used third property mangers for our portfolio over the years. We have found the level of service from FirstService Residential to be amongst the best that we have experienced. The staff have treated our properties as if they were there own and done a great job on the properties and with our tenants. We would not hesitate to recommend them.
    — J.M.
    Vice President, BC
  • I am a realtor and I sell condos - from my experience and in my opinion, buildings that are managed by FirstService Residential are well-run buildings. From my experience they are one of the most professional property management companies there is, right from the in-house staff to their property managers. I am part of the strata council of a building managed by them and in my opinion the property manager is a big part of why our building will always endeavor to use FirstService Residential as their management company.
    — L.B.
    BC
  • During my tenure as chairperson of the strata council and as an individual owner, I found the level of service provided by the staff of FirstService Residential to be simply outstanding.
    — L.T.
    BC
  • We have a very good Strata Manager and FSR is a very responsive company. 
    — Resident
    Surrey, BC