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Episode 2: 30,000 foot view of the strata management industry
In this episode Chris Churchill, the President of FirstService Residential BC peels back the curtain and gives us some insight into the current state of the strata industry in British Columbia. -
Episode 3: The ever-changing expectations of strata managers
In this episode Sean Ingraham, Senior Vice President speaks about the differing business models of strata management companies and how that has an impact on the customer experience. -
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Episode 4: Shaping the future of work
In this episode, Lydia Tay, Vice President of Human Resources speaks passionately about the role HR plays in shaping engaging and inclusive workspaces. -
Episode 5: How to be a more effective council member
In this episode, Brian Duff, the Vice President of Sales for FirstService Residential talks about the single most important element a successful council needs to have and unpacks the six most common personas of council members. -
Episode 6: Strata management is a symphony, not a one-person band
In this episode Darrin Whitney, Vice President of strata operations talks about the support a strata manager needs to effectively manage strata corporations. -
Episode 8: How to service your strata like a Fairmont Hotel
In this episode, Dale Dyck, Vice President of Property Services with FirstService Residential BC discusses the impact a properly functioning services team can have to bridge the gap left behind by a portfolio-based strata management market. -
Episode 9: Unpacking depreciation reports and the importance of capital planning
In this episode, Jason Dunn, Senior Project Engineer with RDH discusses the importance of a depreciation report as a planning tool for stratas. -
Enhancing Property Values
Join our local experts as we uncover strategies to help lead your community during this time. -
Bulletproof Your Community’s Communication
Join our local experts as we uncover strategies to help lead your community during this time. -
Set Up for Success: Onboarding and Succession Planning
Join our local experts as we uncover strategies to help lead your community during this time. -
Developing a High-Performing Board
Join our local experts as we uncover strategies to help lead your community during this time. -
How to Own Your Annual Meeting
Join our local experts as we uncover strategies to help lead your community during this time. -
Selecting for Success: Community Needs, RFPs and Management Services
Join our local experts as we discuss the tools and strategies to help guide your community's bidding process. -
State of the Insurance Market for High-Rise Communities
Join our local experts as we discuss the tools and strategies to help your high-rise community navigate the current insurance market. -
Secrets to Success: Practical Applications of Empathy for Board Members
Join our local experts as we uncover strategies to help lead your community during this time. -
Are You Getting the Most Out of Your Vendor Relationships?
Join our local experts as we discuss the tools and strategies to help your community maximize the relationships with your association vendors. -
Making Safety and Security a Top Priority in Your Community
Join our local experts as we discuss the tools and strategies to help your community maintain a safety and security culture. -
Episode 10: What You Need to Know About Changes to Strata Lots & Common Property
In this episode, Brent and James discuss changes to common property with Ben Scheidegger, a strata lawyer from Hamilton & Co. What requires permission and what doesn’t from a council perspective as well as a strata lot owners’ perspective. -
Secrets to Success: Activating Our Emotional Intelligence
Join our local experts as we discuss the tools and strategies to help strengthen your emotional intelligence soft skills. -
The Impact of the Inflationary Environment on Your Budget and Planning
Join our local experts as we discuss the steps your board can take towards planning for your community's financial health in today's inflationary environment. -
Episode #7: "War Time" vs. "Peace Time"
In this month’s episode, Michael Mendillo and guests Jesse DiGiovanni and David Calloway, discuss what it’s like for people to work in “war" vs. “peace" times – peace times being normal times that provide the standard daily obstacles as opposed war times – being an enormous and stressful obstacle that associates must face (like COVID-19). -
Episode 11: Three Common Red Flags That Drive the Search for New Strata Management
In this episode, Brent and James have a conversation about the three most common red flags council members say drives them to look for new strata management. -
Episode 12: The Broadway Plan and The Future of Vancouver
In this episode, Brent and James have a conversation with Jaraad Marani, Vice President Development Advisory with Colliers to discuss the Broadway Plan.