Search

FirstService Residential Brand Anthem Video

FirstService Residential Exceeds Customer Expectations Every Day

Be Part of a First-Class Team

See the video from the 2023 HOA Expo

David Diestel, CEO at FirstService Residential had the pleasure of meeting with Fred F. Reichheld, best-selling author, speaker, business strategist and creator of the Net Promoter System (NPS). Together they discussed the power of embracing NPS and putting customers at the forefront of our organization.

A conversation with FirstService Residential’s CEO, David Diestel, and Fred F. Reichheld, creator of the Net Promoter System (NPS). In this second part of our video series, David and Fred talk about inspiring teams to drive customer satisfaction while living the “right life".

Watch part 3 of the conversation between FirstService Residential’s CEO, David Diestel and Fred F. Reichheld, creator of the Net Promoter System (NPS). In this chapter, David and Fred talk about the importance of building great relationships through our core values and culture.

Part 4 of our video series with FirstService Residential’s CEO, David Diestel and Fred F. Reichheld, creator of the Net Promoter System (NPS). David and Fred agree on the importance of serving our communities, protecting their best interests, and guiding them to make informed decisions.

FirstService Residential CEO David Diestel discusses how we support board members with community lifestyle and hospitality programs, financial services, sustainability, resiliency, and more. Whether you are on the board of a homeowner’s association, co-op, condominium, master planned community, or luxury high-rise, we understand that you have a vision for your community. Our unmatched local expertise and world-class resources allow us to provide exceptional service to our communities.