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Vendor relationships are a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet service, pool maintenance, valet services and more. Open, effective communication with the people who service your community and residents is crucial for maintaining the lifestyle your residents expect and deserve.

Do you know how your community rates to newer communities? What can you do to change your image? Find out how you can be keep your rating up in this new article by Erin O'Reilly that was featured in Management Trends.

Replacing a trusted vendor or finding a new one can be a challenge. How can you have peace of mind that the vendors you’re considering are right for you? Follow the tips below to help screen potential vendors and get the best fit for your association.

Following the temporary closure of fitness centers, interior lounges and other amenity spaces, boards and building owners may want to consider offering alternative programming for residents.

How can you ensure that shareholders/unit owners comply with the established rules without your board becoming the "building bad guys"?

A powerful hurricane can devastate even those communities that have made all of the preparations that it can. When this happens, the road to recovery and rebuilding can feel long. Fortunately, a great property management company can help. With best practices in place and the help of an experienced team, even the most insurmountable damage can be mitigated, repaired and reversed.

Hoarding is a disorder than can be dangerous to everyone in your NYC condo or co-op building. Learn how to handle hoarders in your building today.

With many meetings moving to telecommunications platforms like Zoom or GoToMeeting, it’s more important than ever to have a fine-tuned system for keeping your meetings organized and on track. There are steps you can take to ensure your upcoming meetings, whether they’re online or in person are effective and concise.

Five seconds. Science tells us that’s how long it takes to form an initial judgement about a person or thing. First impressions are even faster – they happen in an instant. Given this limited time to make a positive impact, the need for a great front desk team is clearer than ever.

As building managers begin property inspection, they note the necessary repairs for winter damage as they make their rounds through the community. The spring season is a time for renewal and a fresh look, so being able to properly landscape around the building is of utmost importance.

Are residents in your condominium corporation always aware of upcoming events, construction projects and board meetings? Do they understand their responsibilities and the policies they need to comply with?

As a homeowner, you can make communication in your condominium corporation better. Find out how to do your part.

Is good communication important to your property management company? Use this questionaire to find out.

Saltwater pools offer a variety of benefits ranging from greater comfort for swimmers -- say goodbye to burning eyes and dried out hair -- and also for the environment. This article explores why saltwater pools are gaining popularity in condominiums and communities here in the Greater Toronto area and around the world.

Are Residents in Your Condo Corporation Getting the Message? Does your board know the secrets of effectively communicating with residents?

As a board member for your condominium corporation, you know that your community depends on volunteers to operate successfully. However, finding residents who are willing to be on your board of directors, join a committee or help at an event can be challenging.

What makes a community a great place to live? A lot goes into it, but it’s no secret that often depends on community engagement.

How do you like to say “hello?” No matter what expression you use, chances are you like to take the opportunity to put your best foot forward and make a good first impression.

Not all residential property managers have what they need to give you great service. Learn what it takes to be a great residential property manager.

If you’re looking for comprehensive information about the different types of association meetings, ask a seasoned board member or your property manager for information and guidance. Meanwhile, we’ve put together answers to some of the most common questions about annual and special meetings.

Watch our final episode of Ask the Expert, to learn about leveraging your buying power with Christian Mora, National Director of Procurement at FirstService Residential.

Start off our quick, 4-part webinar miniseries, Ask the Expert, with Joe Bushey, president of VIVE (Vendor Insurance Verification Experts), as he talks about the significance of vendor loss risk.

We know budget season is stressful and we want to help! Avoid common mistakes & d ownload our budget survey results to discover key areas to consider when planning next year's budget.